Brittany Taylor
Noblesville,IN
Summary
Detail-oriented Communications graduate with customer service experience in fast-paced environments. Skilled in managing competing priorities and fostering positive relationships while addressing customer needs. Seeking an Office or Administrative role to leverage strong interpersonal skills and a customer-focused approach to drive organizational success.
Overview
10
10
years of professional experience
Work History
Server
Monterey/Tiburon Coastal Cuisine
Carmel, IN
03.2021 - Current
- Delivered professional customer service, fostering positive relationships with guests to enhance their dining experience.
- Trained new servers on service standards, menu knowledge, and sidework procedures, enhancing team competency.
- Manage multiple responsibilities in fast-paced environment while maintaining accuracy and efficiency.
- Collaborated with team members to streamline daily operations and ensure a positive customer experience.
Server
Kona Grill
Carmel, Indiana
07.2016 - 03.2021
- Coordinated with kitchen and bar to ensure timely food and drink service, improving overall dining experience.
- Explained menu options to guests, offered suggestions and made sales.
- Responded to customer concerns professionally, facilitating appropriate resolutions to enhance guest satisfaction
- Prioritized tasks and adapted to changing demands while maintaining professional demeanor to ensure smooth operations
Food service
Grand Park Event Center
Westfield, IN
01.2017 - 09.2018
- Prepared cocktail and food stations to meet client requests and enhance event experience.
- Monitored inventory to ensure adequate supply levels for seamless service during events.
- Processed payments for event bar sales, ensuring accurate transactions and customer satisfaction.
- Demonstrated excellent multitasking skills by efficiently managing multiple requests at once.
- Assisted with organizing setup and breakdown of events.
Education
Bachelor of Science - Communications
Ball State University
Muncie, IN05-2017
Skills
- Time management
- Conflict resolution
- Attention to detail
- Customer relationship management
- Communication skills
- Food safety practices
- Multitasking skills
- Team collaboration
- Professional adaptability
- Basic computer skills
- Training
Timeline
Server
Monterey/Tiburon Coastal Cuisine
03.2021 - Current
Food service
Grand Park Event Center
01.2017 - 09.2018
Server
Kona Grill
07.2016 - 03.2021
Bachelor of Science - Communications
Ball State University