Brittany Thomas
Melbourne,FL
Summary
Enthusiastic warehouse associate willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity.
Overview
8
8
years of professional experience
Work History
Fulfillment Associate
Amazon
Cocoa, FL
10.2024 - Current
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
- Streamlined order processing by implementing efficient picking and packing techniques.
- Followed safety protocols to minimize workplace accidents.
Task Associate
Ulta Beauty Inc.
Melbourne, FL
04.2023 - 12.2023
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Stocked designated items on shelves, end caps and displays.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Interacted with guests in friendly and knowledgeable way.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Stocked shelves to match planogram images and instructions.
- Greeted store customers and discussed needs.
FC Associate 1
Amazon
Daytona Beach, FL
06.2022 - 03.2023
- Followed all instructions and safety procedures during assembly.
- Managed other Warehouse Workers and worked with team leaders to enhance productivity.
- Load packages onto processing conveyor belt
- Pick and stow packages and place them into specific routes
- Transported packed items and stage routes to delivery drivers
- Examine and inspect packages for wear or defects, reporting any damage to supervisors
Digital Personal Shopper
Walmart
Holly Hill, FL
10.2021 - 05.2022
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Worked flexible hours across night, weekend and holiday shifts
Cashier
Walmart
Port Saint Lucie, FL
04.2019 - 10.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns
- Performing cashier duties, product assistance and cleaning.
- Guaranteed positive customer experiences and resolved all customer complaints.
Crew Member
McDonald's
Stuart, FL
03.2018 - 11.2018
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Collaborated with team members to complete orders.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Brewed coffee and tea and changed out drink station syrups.
- Completed milkshakes and ice cream desserts for customers.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished serving stations with fresh food and cleaned up spills.
- Maintained high standards of customer service during high-volume, fast-paced operations.
Education
Associate of Arts - Health Sciences
Indian River State College
Ft. Pierce, FL12.2021
High School Diploma -
Treasure Coast High School
Port Saint Lucie, FL05.2016
Skills
- Pulling and Preparing Orders
- Handheld Scanners
- Stocking and Replenishing
- Critical Thinking
- Customer Service
- Fast Learner
- Good Communicator
- Good Time Management
Timeline
Fulfillment Associate
Amazon
10.2024 - Current
Task Associate
Ulta Beauty Inc.
04.2023 - 12.2023
FC Associate 1
Amazon
06.2022 - 03.2023
Digital Personal Shopper
Walmart
10.2021 - 05.2022
Cashier
Walmart
04.2019 - 10.2021
Crew Member
McDonald's
03.2018 - 11.2018
High School Diploma -
Treasure Coast High School
Associate of Arts - Health Sciences
Indian River State College