Brittany Tinker
Fairmont,WV
Summary
Detail-oriented professional skilled in managing client communications and enhancing customer relationships. Proven ability to streamline schedules and ensure accurate financial tracking.
Overview
10
10
years of professional experience
Work History
Virtual Assistant
Fivver
Fairmont, West Virginia
01.2024 - Current
- Managed client communications through email and chat platforms.
- Organized schedules and appointments for multiple clients efficiently.
- Managed customer inquiries through email and telephone communication.
- Answered telephones and emails, replying to customer, and vendor inquiries and issues quickly and effectively.
- Processed invoices, bill payments and receipts to track finances, resulting in accurate financial records.
- Handled data entry tasks to help client spend more time on executive commitments.
Walmart Delivery Driver
Sparks
Fairmont, wv
02.2021 - Current
- Delivered packages on schedule along assigned routes, maintaining adherence to speed limits.
- Optimized delivery schedules to improve route efficiency and maximize time management.
- Confirmed delivery details with customers and addressed concerns to ensure satisfaction.
- Adhered to company policies and safety regulations throughout all driving activities.
Prep cook/Assistant Manager
Mason Jar BBQ and more
Fairmont, wv
08.2022 - 05.2025
- Prepared ingredients for daily menu items and specials.
- Maintained cleanliness and organization of food preparation areas.
- Managed multi-line phone system and routed calls efficiently.
- Assisted with inventory management of office supplies and equipment.
- Maintained organized filing system for documents and records.
- Scheduled and confirmed appointments.
bakery owner
Tinks
Fairmont, wv
10.2016 - 01.2021
- Managed daily operations of business, including hiring and training staff.
- Managed daily operations to ensure smooth business functionality.
- Developed marketing strategies to enhance brand visibility and customer engagement.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented inventory management systems to optimize supply chain processes.
- Oversaw budgeting and financial management.
Education
High School Diploma -
University High
Morgantown, WV05-2004
Skills
- Client communication
- Schedule management
- Appointment scheduling
- Invoice processing
- Data entry
- File organization
- Customer relationship management
- Inventory management
- Financial tracking
- Fundamental accounting
- Problem solving
- Attention to detail
- Team collaboration
- Clerical support
- Customer service
Timeline
Virtual Assistant
Fivver
01.2024 - Current
Prep cook/Assistant Manager
Mason Jar BBQ and more
08.2022 - 05.2025
Walmart Delivery Driver
Sparks
02.2021 - Current
bakery owner
Tinks
10.2016 - 01.2021
High School Diploma -
University High