Brittany Vale
Charlotte,NC
Summary
Dynamic retail professional with extensive experience at Bath and Body Works, excelling in team leadership and customer service. Proven track record in driving sales results through effective inventory management and training programs. Skilled in decision-making and enhancing operational efficiency, consistently improving team performance and customer engagement.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Old Navy
Charlotte, NC
06.2025 - Current
- Assisted in developing and implementing store merchandising strategies to enhance customer engagement.
- Coordinated team schedules to optimize staffing levels during peak hours and special promotions.
- Supported inventory management by conducting regular stock audits and ensuring product availability.
- Trained new associates on store policies, procedures, and customer service standards for operational excellence.
Operations Manager
Marshalls
Charlotte, NC
10.2023 - 06.2025
- Oversaw daily operations to ensure efficient workflow and high-quality service delivery.
- Implemented process improvements that enhanced operational efficiency and reduced downtime.
- Trained and mentored staff to uphold company standards and improve team performance.
- Analyzed inventory levels to optimize stock management and minimize excess costs.
Store Manager
Bath and Body Works, Limited Brands
Gastonia, NC
10.2017 - 10.2023
- Led daily store operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock availability and reducing shrinkage.
- Developed and implemented training programs for staff, enhancing customer service skills.
- Analyzed sales data to drive merchandising strategies and improve product placement.
Education
Business Administration And Management
South Piedmont Community College
Monroe, NCSkills
- Customer service
- Driving Sales Results
- Team leadership
- Decision-making
Timeline
Assistant Manager
Old Navy
06.2025 - Current
Operations Manager
Marshalls
10.2023 - 06.2025
Store Manager
Bath and Body Works, Limited Brands
10.2017 - 10.2023
Business Administration And Management
South Piedmont Community College