Brittany Vasquez
Rialto,CA
Summary
Dynamic Learning Trainer with a proven track record at Amazon Air, specializing in training program development and performance assessment. Expert in cross-functional collaboration and process improvement, enhancing employee engagement and operational efficiency. Skilled in delivering impactful training materials and fostering a culture of safety and compliance. Committed to driving organizational success through targeted learning initiatives.
Experienced with designing and implementing effective training programs to enhance workforce capabilities. Utilizes interactive and innovative teaching techniques to engage and motivate learners. Strong understanding of adult learning principles and their application in professional development.
Overview
9
9
years of professional experience
Work History
Learning Trainer
Amazon Air
08.2025 - 11.2025
- Facilitated onboarding sessions for new employees, enhancing understanding of operational procedures.
- Developed and delivered training materials to improve employee performance and safety compliance.
- Analyzed training effectiveness through feedback and assessments, refining programs for improved outcomes.
- Collaborated with cross-functional teams to align training initiatives with organizational goals and standards.
- Implemented process improvements in training delivery, increasing efficiency and engagement among participants.
- Conducted regular evaluations of training materials, ensuring content relevancy and alignment with industry standards.
- Collaborated with management to develop targeted training programs for improved employee performance.
Ramp Agent
Amazon Air
04.2019 - 11.2025
- Operated ground support equipment to ensure timely aircraft servicing and departures.
- Coordinated cargo loading and unloading processes to optimize efficiency and reduce delays.
- Trained new team members on standard operating procedures and safety protocols.
- Implemented improvements in workflow processes to enhance overall operational effectiveness.
- Assisted in developing training materials aimed at enhancing team performance and safety awareness.
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
Sales Associate
99 Cent Only Store
03.2017 - 04.2019
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Operated cash register, ensuring accurate transactions and efficient checkout processes.
- Maintained organized sales floor by restocking merchandise and arranging displays effectively.
- Implemented store promotions, increasing visibility of discounted items to drive sales.
- Handled customer complaints professionally, resolving issues to maintain satisfaction and loyalty.
- Built relationships with customers to encourage repeat business.
Education
Associate of Science - Nursing
American Career College
CA02-2014
Skills
- Training facilitation
- Learning program development
- Performance assessment
- Cross-functional collaboration
- Process improvement
- Employee engagement strategies
- Workflow optimization
- Customer service enhancement
- Sales promotion implementation
- Cash register operation
Timeline
Learning Trainer
Amazon Air
08.2025 - 11.2025
Ramp Agent
Amazon Air
04.2019 - 11.2025
Sales Associate
99 Cent Only Store
03.2017 - 04.2019
Associate of Science - Nursing
American Career College