Brittany Vettel
Aurora,NE
Summary
Detail-oriented billing expert with extensive experience in invoice processing, collections management, and billing adjustments. Proven ability to streamline processes and enhance operational efficiency while providing exceptional customer service.
Overview
2026
2026
years of professional experience
Work History
Billing Associate
Sunrise Express
Grand Island, NE
09.2018 - Current
- Processed customer invoices and billing adjustments accurately and efficiently.
- Managed collections by following up on overdue accounts regularly.
- Collaborated with cross-functional teams to resolve billing discrepancies.
- Utilized billing software to maintain accurate records of transactions.
- Provided exceptional customer service by addressing client inquiries promptly.
- Reviewed and verified billing data for accuracy before distribution.
- Streamlined billing processes to enhance operational efficiency within the department.
- Communicated with credit, collections, customer service and operations department members to assist with and remedy billing issues.
- Discussed changes in internal processes and procedures to enforce execution.
- Updated customer information in the accounting system on a regular basis.
- Prepared weekly, monthly, quarterly financial statements for review by management team.
- Conducted periodic audits of customer accounts to ensure accuracy of information.
- Verified payments received from customers against outstanding invoices.
- Tracked orders and invoices for multiple locations and customers simultaneously.
Office Assistant
Sunrise Express
Grand Island, Nebraska
01.2014 - 09.2018
- Scheduled service appointments and managed daily service department workflow.
- Communicated with technicians to ensure timely completion of service requests.
- Maintained accurate records of customer interactions and service history.
- Provided detailed estimates and quotes for repair services to customers.
- Resolved customer complaints by coordinating with relevant departments effectively.
- Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
- Processed customer invoices and payments accurately and efficiently.
- Managed accounts receivable aging reports to ensure timely collections.
- Assisted in month-end closing procedures for financial reporting accuracy.
Office Assistant/Car Detailer
Levander Body Shop
Grand Island, Nebraska
2012 - 2014
- Managed daily office operations and maintained organized filing systems.
- Coordinated scheduling and appointments for multiple staff members.
- Communicated effectively with clients and vendors to ensure smooth operations.
- Cleaned and polished vehicles to maintain high standards of appearance.
- Vacuumed interiors thoroughly to ensure cleanliness and comfort.
- Inspected vehicles for any damages or issues requiring attention.
Parts Sales Associate
Advance Auto Parts
2009 - 2012
- Assisted customers in selecting the right automotive parts and accessories.
- Maintained organized inventory of parts on the sales floor and stockroom.
- Provided accurate information about products, pricing, and availability to customers.
- Processed customer transactions efficiently using point-of-sale systems.
- Operated point of sales and parts lookup computer systems.
- Performed complimentary services, battery installation, testing and wiper installations.
Education
High School Diploma -
Grand Island Senior High
Grand Island, NE05-2008
Skills
- Invoice processing
- Billing adjustments
- Collections management
- Financial statement preparation
- Data verification
- Customer relationship management
- Process streamlining
- Attention to detail
- Time management
- Multitasking and organization
Affiliations
- We love taking our kids to local dirt tracks in the summer.
Accomplishments
- National Honor Society
- Presidential Award for Academic Excellence
References
References available upon request.
Timeline
Billing Associate
Sunrise Express
09.2018 - Current
Office Assistant
Sunrise Express
01.2014 - 09.2018
Office Assistant/Car Detailer
Levander Body Shop
2012 - 2014
Parts Sales Associate
Advance Auto Parts
2009 - 2012
High School Diploma -
Grand Island Senior High