Dena Bello
Yucaipa ,CA
Summary
Driven Billing Specialist collects, posts and manages account payments. Proven success building relationships and maintaining optimal billing efficiency. Excellent organizational and problem-solving skills with superior client service acumen.
Overview
11
11
years of professional experience
Work History
Billing Associate
Hallett, EmericK, Wells & Sareen
San Bernardino, CA
07.2022 - Current
- Processed and sent invoices, adjustments to clients
- Processed invoice electronically usuing LEDES, TyMetrix, Counsellink and LegalX.
- Input statement information, reconciled accounts and resolved discrepancies.
- Accounts Receivable
- Conducted periodic audits of customer accounts to ensure accuracy of information.
- Worked with team members and leadership to identify and develop process improvements.
- Assisted in training new staff members on billing procedures and policies.
Receptionist
Hallett, Emerick, Wells & Sareen
San Bernardino, CA
09.2017 - 07.2022
- Answered Phones
- Sorted incoming mail for attorneys by date stamping and filing by case.
- Sorted new files and created them into MerusCase
- Performed data entry into computer systems to maintain accurate records of case information.
- Assisted with scheduling hearings and deposition for attorneys.
- Provided administrative support such as filing documents, photocopying and scanning materials, postage.
Receptionist
San Bernardino Medical Center
San Bernardino, CA
07.2013 - 12.2014
- Conducted patient intake interviews to collect medical information and insurance details.
- Scheduled appointments by telephone or in person.
- Answered multi-line phone system; directed calls accordingly to appropriate personnel or department.
- Communicated with patients with compassion while keeping medical information private.
- Verified patient demographic and insurance information at each visit.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
Education
High School Diploma -
Yucaipa High School
Yucaipa, CA06-2008
Skills
- Claims Processing
- Invoice Processing
- Accounts Receivable
- Invoicing Proficiency
- Payment Processing
- Data Analysis
Languages
Spanish
Native/ Bilingual
Timeline
Billing Associate
Hallett, EmericK, Wells & Sareen
07.2022 - Current
Receptionist
Hallett, Emerick, Wells & Sareen
09.2017 - 07.2022
Receptionist
San Bernardino Medical Center
07.2013 - 12.2014
High School Diploma -
Yucaipa High School
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