Brittany Wadsworth
Fort Edward
Summary
Dynamic and results-oriented Housekeeping Supervisor at Six Flags Great Escape, skilled in guest relations and staff training. Enhanced cleanliness standards and improved guest satisfaction through effective team collaboration and adherence to sanitation protocols. Proven ability to mentor staff and optimize workflow, ensuring a memorable experience for all visitors.
Overview
6
6
years of professional experience
Work History
Housekeeping Supervisor
Six Flags Great Escape
Queensbury, NY
04.2025 - Current
- Assisted in maintaining cleanliness and organization of guest areas throughout the park.
- Supported team in executing daily cleaning tasks to enhance guest experience.
- Learned and applied safety protocols for handling cleaning supplies and equipment.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Participated in training sessions to improve knowledge of housekeeping standards.
- Engaged with guests to address concerns regarding cleanliness promptly and professionally.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Worked with front desk to respond promptly to all guest requests.
- Trained and mentored all new personnel to maximize quality of service and performance.
Cook, Host, Carside, Dishwasher, Prep Cook
Applebee's Grill + Bar
Queensbury, NY
01.2020 - 10.2024
- Prepared and cooked menu items according to standardized recipes and quality standards.
- Maintained cleanliness and organization of kitchen areas, adhering to health and safety regulations.
- Collaborated with team members to ensure timely service during peak hours.
- Monitored inventory levels and assisted in ordering supplies to minimize waste.
- Trained new staff on cooking techniques and kitchen procedures for efficiency.
Education
High School Diploma -
South Glens Falls Senior High School
South Glens Falls, NYSkills
- Cleaning and sanitation
- Guest relations
- Customer service-focused
- Customer service
- Task assignment
- Staff scheduling
- Training and mentoring
- Cleaning techniques
- Staff training and development
- Cleaning bathrooms
- Vacuuming and sweeping
- Customer relationship management
- Quality improvements
- Sanitation standards
- Sorting and washing laundry
- Chemical handling
- Ordering cleaning supplies
- Quality assurance controls
- Folding clean laundry
- Supply inventory management
- Document control
- Employee evaluations
- Staff evaluations
- Performance improvements
- Window cleaning
- Performance evaluation
- Waste disposal
Timeline
Housekeeping Supervisor
Six Flags Great Escape
04.2025 - Current
Cook, Host, Carside, Dishwasher, Prep Cook
Applebee's Grill + Bar
01.2020 - 10.2024
High School Diploma -
South Glens Falls Senior High School