Brittany Walker
Pooler,GA
Summary
Welcoming Night Auditor with six months of experience in customer service and financial reconciliation. Skilled at completing all tasks quickly with proven history of accuracy and fantastic mathematical abilities. Known for welcoming guests with positivity at all hours and quickly responding to room needs.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Night Auditor
Spark By Hilton
Savannah, GA
11.2023 - Current
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Generated and printed daily financial reports to track hotel performance.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
Night Auditor
Baymont Inn & Suit Hotel By Wyndham
Pooler, GA
05.2023 - 12.2023
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Generated and printed daily financial reports to track hotel performance.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
Customer Service Representative
H&R Block
01.2022 - 04.2023
- Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they're still satisfied with any purchases
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client's or customer's questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
- Working with a team of CSRs and other departments to find appropriate solutions.
- Answered constant flow of customer calls with minimal wait times.
Home Health Aide
DORS
10.2021 - 01.2022
- Help with personal needs in the home
- Cooking, cleaning and assisting with bath and bed routines.
Lead Teacher
Little Sunshine's Playhouse & Preschool
08.2020 - 09.2021
- The goal is to teach a child every day life skills but in their own way.
Behavior Technician
BY YOUR SIDE - Autism Therapy Services
03.2020 - 08.2021
Education
College Degree in Business -
University of Phoenix-Online Campus
Phoenix, AZ11.2023
High school diploma in General Studies -
Hinsdale South High School
Darien, IL05.2012
Skills
- Educator (2 years)
- Child Care
- Teacher Assistant
- Early Childhood
- CPR
- Microsoft Office
- Microsoft Excel
- Teaching
- Training
- Organizational Skills
- ABA
- Child Development
- Special Education
- Autism Experience
- Classroom Experience
- Curriculum Development
- Childcare
- Infant Care
- Behavioral Therapy
- Experience with Children
- Experience Working With Students
- Toddler Care
- Behavioral Health
- Tutoring
- Customer service
- Medical office experience
- Typing
- Classroom Management
- Night Audit Reports
- Daily Reporting
- Problem-Solving
- Clerical Duties
Certification
- First Aid Certification
- CPR Certification
Personal Information
Relocation: Anywhere
Timeline
Night Auditor
Spark By Hilton
11.2023 - Current
Night Auditor
Baymont Inn & Suit Hotel By Wyndham
05.2023 - 12.2023
Customer Service Representative
H&R Block
01.2022 - 04.2023
Home Health Aide
DORS
10.2021 - 01.2022
Lead Teacher
Little Sunshine's Playhouse & Preschool
08.2020 - 09.2021
Behavior Technician
BY YOUR SIDE - Autism Therapy Services
03.2020 - 08.2021
College Degree in Business -
University of Phoenix-Online Campus
High school diploma in General Studies -
Hinsdale South High School