Brittany Washington

• Answered customer telephone calls promptly to avoid on-hold wait times.
• Handled escalated calls, successfully deescalating situations while finding solutions to meet client expectations.
• Managed high call volume, consistently maintaining a professional demeanor and prioritizing customers'' needs.
• Built rapport with clients through active listening, empathy, and understanding of their individual needs.
• Maintained a high level of integrity and confidentiality when handling sensitive customer information, ensuring data privacy compliance.
• Responded to customer requests for products, services, and company information.
• Educated customers about available services, promotions, or discounts; up-selling products when appropriate.

Servicing calls for, urban outfitters, Anthropologie and free people clothing store

Servicing calls for Frigidaire brand

Servicing calls for WellCare insurance

Servicing calls for progressive insurance

• Augusta Georgia
• Ounseling Services
• Nswering Telephone Calls, Verifying Insurance, Setting
• Ppointments etc
• Contact: Al Jones – (706)364-3209

• Augusta Georgia
• Etail
• Reeting customers, Handling Money, Serving & Prepping Food
• Ontact: Robert Shaffeur – (706)619-7188

• Food & Restaurant
• Reeting Customers, Handling Money, Serving and Prepping
• Ood, Maintenance etc
• Contact: Vanessa Stevens – (706)854-9844

• Georgia
• Ood & Restaurant
• Reeting Customers, Handling Money, Serving and Prepping
• Ood
• Ontact: (706)733-4397

Handling money, greeting customers, serving and prepping food etc.