Brittany Wazny
Jacksonville,NC
Summary
Experienced with financial analysis and reporting, ensuring accuracy and compliance. Utilizes knowledge of accounting software and financial regulations to streamline processes. Strong understanding of financial data analysis, budgeting, and tax preparation.
Diligent accountant with solid background in accounting principles and practices. Successfully managed financial records and performed audits, ensuring compliance and accuracy. Demonstrated analytical thinking and attention to detail in financial reporting and tax preparation.
Healthcare professional with wealth of experience in patient service roles, ready to contribute to dynamic team. Known for effective communication and seamless handling of patient inquiries and administrative duties. Colleagues and patients alike rely on collaborative nature and adaptability to meet diverse needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Screener
Careworks Consultants
04.2025 - Current
- Developed training materials for new screeners on best practices, improving overall team efficiency and consistency in evaluation methods.
- Complied with all federal, state, and local regulations as well as company rules.
- Maintained accurate reports and records on home health nursing.
- Evaluated pre-employment assessments results to ensure proper alignment between candidate skills and position requirements.
Patient Service Representative
Jacksonville Children's & Multispecialty Clinic
08.2023 - 03.2025
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Managed patient registration process, confirming data accuracy and completeness.
Leasing Consultant
Atlantic Marine Corps Communities
02.2019 - 11.2019
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Customer Service Representative
SYKES
09.2017 - 03.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Hairstylist
Great Clips Hair Salon
01.2015 - 09.2018
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Education
Bachelor of Science - Accounting
Capella University
Herndon, VA05-2024
Associate of Science -
American Military University
Charles Town, WV01-2022
High School Diploma -
Chapman High School
Inman, SC05-2010
Skills
- Results management
- Analytical mindset
- Corporate procedures
- Assertiveness
- Accurate reporting
- Customer service and assistance
- Accounting and bookkeeping
- Accounts payable and receivable
- Bookkeeping
- Data analysis
- Financial reporting
- Cash flow analysis
- General ledger accounting
Certification
- Licensed Cosmetologist- September 2014
Timeline
Screener
Careworks Consultants
04.2025 - Current
Patient Service Representative
Jacksonville Children's & Multispecialty Clinic
08.2023 - 03.2025
Leasing Consultant
Atlantic Marine Corps Communities
02.2019 - 11.2019
Customer Service Representative
SYKES
09.2017 - 03.2019
Hairstylist
Great Clips Hair Salon
01.2015 - 09.2018
Bachelor of Science - Accounting
Capella University
Associate of Science -
American Military University
High School Diploma -
Chapman High School
Similar Profiles
Kristin CiulaKristin Ciula
Nurse Educator at RISE Partnership/Long-Term CareWorksNurse Educator at RISE Partnership/Long-Term CareWorks
Jeremy BowenJeremy Bowen
Patient Care Coordinator at Sedgwick/CareworksPatient Care Coordinator at Sedgwick/Careworks
Jaycee GarciaJaycee Garcia
DME Care Coordinator at CareworksDME Care Coordinator at Careworks
Taylor AlslebenTaylor Alsleben
Fire Alarm Installer at Johnson ControlsFire Alarm Installer at Johnson Controls
Christina McGeorgeChristina McGeorge
Chef at Daddy Macs Bar and GrilleChef at Daddy Macs Bar and Grille