BRITTANY WEST
Detroit,MI
Summary
Over seven years of appraisal, title, and mortgage practices reflecting a track record of improving office procedures and processes. Strong interpersonal, problem solving and communication skills. Liaison between Appraisers and lenders. Resolved and prioritized all vendor related issues. Responsible for entering completion time from vendors into the appropriate orders Schedule and verify appointments for team leaders and members. Read and analyzed incoming memos , submissions, and reports to determine their significance and plan their distribution.
Overview
8
8
years of professional experience
Work History
PURCHASE AGREEMENT REVIEW
ROCKET MORTGAGE (QUICKEN LOANS)
2020.01 - 2022.09
- Review and understand the terms in the purchase and sale agreement
- Properly identify the seller(s) and buyer(s) also ensuring that all government regulatory documents are attached accordingly
- Identification of residential properties, including the legal description and title reference
- Confirm earnest money deposit are received and verify who will hold deposits.
DISBURSEMENT RESOLUTIONS
AMROCK (QUICKEN LOANS)
2019.01 - 2020.01
- Correct and redistribute disbursement funds
- Speak with municipal county tax collectors and escrow sectors
- Provide verbal and written communication to resolve conflict
- Client facing to ensure excellent customer service experience.
RECORDING AUDIT
AMROCK (QUICKEN LOANS)
2018.01 - 2019.01
- Verify that documents have been properly drafted in accordance to each state specific jurisdiction
- Record deed, liens, plats, real estate documents, marriage and death certificates pertaining to the clients mortgage
- Compile data, statistics and supplementary information to maintain research activities
- Appointed to close high priority orders before the closing and distribution dates are met
- Maintain manual and automated filing systems.
APPRAISAL RELATIONS SPECIALIST
TITLE SOURCE (QUICKEN LOANS)
2015.01 - 2018.01
- Liaison between Appraisers and lenders
- Resolved and prioritized all vendor related issues.
- Responsible for entering completion time from vendors into the appropriate orders
- Schedule and verify appointments for team leaders and members.
- Read and analyzed incoming memos , submissions, and reports to determine their significance and plan their distribution.
Education
BACHELORS OF SCIENCE -
UNIVERSITY OF MICHIGAN
APPLIED SCIENCE - undefined
WAYNE COUNTY COMMUNITY COLLEGE
Skills
- Proficient in Microsoft Office Suites
- Certification in Coaching and Mentoring
- Certification in Strategy Development & Implementation
- Certification in Power BI
- Excellent verbal, written, and interpersonal communication
Timeline
PURCHASE AGREEMENT REVIEW
ROCKET MORTGAGE (QUICKEN LOANS)
2020.01 - 2022.09
DISBURSEMENT RESOLUTIONS
AMROCK (QUICKEN LOANS)
2019.01 - 2020.01
RECORDING AUDIT
AMROCK (QUICKEN LOANS)
2018.01 - 2019.01
APPRAISAL RELATIONS SPECIALIST
TITLE SOURCE (QUICKEN LOANS)
2015.01 - 2018.01
BACHELORS OF SCIENCE -
UNIVERSITY OF MICHIGAN
APPLIED SCIENCE - undefined
WAYNE COUNTY COMMUNITY COLLEGE
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