Summary
Overview
Work History
Education
Skills
Timeline
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Brittany White

Las Vegad,NV

Summary

Proven track record in enhancing case efficiency at The Schnitzer Law Firm through innovative document organization and relationship building. Expert in problem-solving and case management, significantly improving client satisfaction and operational effectiveness. Skilled in decision-making and conflict resolution, adept at anticipating customer needs with a focus on impactful results.

Overview

14
14
years of professional experience

Work History

Case Manager

The Schnitzer Law Firm
08.2020 - Current
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
  • Improved document organization by implementing a comprehensive file management system for easy access to essential case materials.
  • Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
  • Conferred with clients and other involved parties to gather and track case information.
  • Conducted detailed client intakes and entered information into company database.
  • Communicated pertinent information to clients via phone, email, and mail.
  • Contacted clients to schedule appointments and discuss progress of cases.
  • Interviewed clients to obtain information relevant to cases.

Credit Analyst

Barclays Bank Delaware
10.2016 - 02.2019
  • Assessed credit risk and analyzed financial statements.
  • Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
  • Analyzed credit scores to determine borrowers' creditworthiness.
  • Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
  • Conducted financial review of customer lines of credit by assessing company financials and initiating credit application reviews.
  • Monitored credit accounts routinely to identify and mitigate issues and prevent losses.
  • Enhanced credit risk assessment by conducting thorough financial statement analysis and cash flow projections.
  • Ensured compliance with internal policies and regulatory requirements through diligent documentation of all credit decisions.

Assistant Store Manager

The Childrens's Place
11.2012 - 10.2016
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.

Senior Associate

Ann Taylor Retail
01.2010 - 11.2012
  • Improved customer satisfaction by quickly and effectively addressing inquiries and complaints.
  • Boosted overall team morale by creating a positive work environment and encouraging open communication channels among colleagues.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Worked varied hours to meet seasonal and business needs.
  • Analyzed customer data to identify trends and anticipate customer needs.

Education

Paralegal Certification - Paralegal Studies

National Paralegal College
Las Vegas, NV
05.2020

Bachelor of Science - Criminal Justice

University of Phoenix
Las Vegas, NV
05.2015

Skills

  • Problem-Solving
  • Case Management
  • Case Documentation
  • Organization and Multitasking
  • Relationship Building
  • Decision-Making
  • Conflict Resolution

Timeline

Case Manager

The Schnitzer Law Firm
08.2020 - Current

Credit Analyst

Barclays Bank Delaware
10.2016 - 02.2019

Assistant Store Manager

The Childrens's Place
11.2012 - 10.2016

Senior Associate

Ann Taylor Retail
01.2010 - 11.2012

Paralegal Certification - Paralegal Studies

National Paralegal College

Bachelor of Science - Criminal Justice

University of Phoenix

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Brittany White