Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Unit Secretary/Patient Access - Registration
Cook Children’s
01.2023 - Current
Facilitate patient registration by gathering patient demographics, verifying insurance and collecting copays.
Maintained compliance with HIPAA regulations, safeguarding sensitive patient information throughout all stages of the registration process.
Enhanced hospital revenue by accurately verifying insurance information and collecting payments for services rendered.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Maintained rapport with physicians, nurse,s and other healthcare personnel.
Managed incoming calls and directed to appropriate department.
Disability Claims Rep
Sedgwick
10.2021 - 01.2023
Conducted comprehensive research to stay current on industry regulations and compliance requirements for accurate claim processing.
Contributed to policy development initiatives aimed at improving overall efficiency within the department and enhancing customer satisfaction.
Identified and forwarded claims to specialized internal and external resources in areas such as medical review, investigations, tender of claim, claim subrogation or physical damage experts.
Registrar
Medical City Dallas
05.2019 - 09.2021
Facilitate patient registration by collecting patient demographics, verifying insurance, and collecting copay.
Greeted every guest with personable approach and provided knowledgeable service.
Teller
Chase Bank
06.2017 - 05.2019
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.