Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittany Williams

Garland

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.


Overview

8
8
years of professional experience

Work History

Unit Secretary/Patient Access - Registration

Cook Children’s
01.2023 - Current
  • Facilitate patient registration by gathering patient demographics, verifying insurance and collecting copays.
  • Maintained compliance with HIPAA regulations, safeguarding sensitive patient information throughout all stages of the registration process.
  • Enhanced hospital revenue by accurately verifying insurance information and collecting payments for services rendered.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Managed incoming calls and directed to appropriate department.

Disability Claims Rep

Sedgwick
10.2021 - 01.2023
  • Conducted comprehensive research to stay current on industry regulations and compliance requirements for accurate claim processing.
  • Contributed to policy development initiatives aimed at improving overall efficiency within the department and enhancing customer satisfaction.
  • Identified and forwarded claims to specialized internal and external resources in areas such as medical review, investigations, tender of claim, claim subrogation or physical damage experts.

Registrar

Medical City Dallas
05.2019 - 09.2021
  • Facilitate patient registration by collecting patient demographics, verifying insurance, and collecting copay.
  • Greeted every guest with personable approach and provided knowledgeable service.

Teller

Chase Bank
06.2017 - 05.2019
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.

Education

Associate of Science -

Dallas County Community College
12.2017

High School Diploma -

North Garland High School
05.2005

Bachelor of Science - Nursing

Arizona College of Nursing
Dallas, TX
07-2026

Skills

  • Microsoft Office
  • Customer Service
  • Cash Handling
  • Epic
  • Patient Registration
  • Patient confidentiality
  • Strong Organization
  • HIPAA Compliance
  • Insurance Verification
  • Multitasking and Organization
  • Information Collection
  • Communicating to Patients and Families
  • Strong organization
  • Incoming call reception

Timeline

Unit Secretary/Patient Access - Registration

Cook Children’s
01.2023 - Current

Disability Claims Rep

Sedgwick
10.2021 - 01.2023

Registrar

Medical City Dallas
05.2019 - 09.2021

Teller

Chase Bank
06.2017 - 05.2019

High School Diploma -

North Garland High School

Associate of Science -

Dallas County Community College

Bachelor of Science - Nursing

Arizona College of Nursing
Brittany Williams