Brittany Brown
UT Health East Texas
Henderson,TX
1
Certification
5
years of professional experience
Patient Access Specialist with healthcare experience in patient registration, appointment scheduling, insurance verification, and electronic health record management. CRCR-certified professional with a strong understanding of healthcare revenue cycle processes and patient financial responsibilities. Skilled at providing compassionate, professional service while maintaining accuracy, confidentiality, and compliance with HIPAA requirements. Effective communicator who works collaboratively with patients, providers, and healthcare teams in fast-paced clinical environments.
Work History
Patient Access Specialist
2 Months- Coordinated patient scheduling and registration processes to enhance workflow efficiency.
- Managed insurance verification and pre-authorization to ensure compliance with healthcare regulations.
- Assisted patients in navigating health services, providing education on available resources.
- Maintained accurate electronic health records, ensuring data integrity and confidentiality.
Assistant Manager
8 Months- Assisted in managing daily operations and staff scheduling to ensure optimal store performance.
- Trained new employees on sales techniques and customer service protocols for enhanced team effectiveness.
- Maintained inventory accuracy through regular stock assessments and restocking procedures.
- Provided exceptional customer service, resolving inquiries and complaints to enhance overall shopping experience.
Manager
5 Months- Oversaw daily store operations, ensuring adherence to company policies and procedures.
- Trained staff on customer service standards and operational best practices.
- Managed inventory levels, coordinating restocking efforts to optimize sales opportunities.
- Implemented promotional strategies to enhance product visibility and drive revenue growth.
Manager
4 Years- Supervised daily operations, ensuring compliance with company policies and procedures.
- Trained staff on inventory management systems to enhance accuracy and efficiency.
- Implemented loss prevention strategies, reducing shrinkage through effective staff training.
- Analyzed sales data to inform product placement and inventory decisions.
Education
High School Diploma
Skills
Medical terminology
Front desk operations
HIPAA compliance
Insurance verification
Appointment scheduling
Certification
CRCR
Timeline
Patient Access Specialist
UT Health East Texas
06.2026 - CurrentRead More
Assistant Manager
Shoe Sensation
11.2025 - 07.2026Read More
Manager
Family Dollar
06.2025 - 11.2025Read More
Manager
Dollar General
05.2021 - 05.2025Read More
Indianola High School
High School Diploma
Read More