Brittany Willis
Tulsa,OK
Summary
Dedicated mental health professional and Bachelor of Psychology graduate with over three years of experience in crisis services, case management, discharge planning, and patient advocacy. Skilled in crisis intervention, interdisciplinary collaboration, care coordination, and clinical documentation. Experienced in supporting individuals across diverse populations through compassionate, person-centered care. Committed to advancing my education and professional skills to better serve vulnerable communities and promote positive client outcomes.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Discharge Planner
Family & Children's Services of the Waterloo Region
Tulsa , OK
02.2024 - Current
- Coordinate inpatient discharge plans to ensure safe and timely transitions of care.
- Conduct assessments to identify discharge needs, barriers, and appropriate levels of care.
- Collaborate with physicians, nursing staff, therapists, and multidisciplinary teams to develop patient-centered discharge plans.
- Facilitate referrals and placement to behavioral health facilities, rehabilitation programs, and community resources.
- Advocate for patients and assist with accessing services that support continuity of care.
- Provide education and support to patients and families regarding treatment recommendations and discharge needs.
- Maintain accurate and timely documentation in accordance with organizational and regulatory standards.
Mental Health Tech
Family & Children Services
Tulsa , OK
06.2022 - 02.2024
- Ensured patient safety through continuous observation and monitoring.
- Assisted patients with activities of daily living and basic care needs.
- Utilized de-escalation techniques to support diverse patient populations.
- Observed, documented, and reported patient behaviors and status changes at 15-minute intervals.
- Collaborated with healthcare professionals to promote quality patient care and positive outcomes.
Patient Companion
Saint Francis Hospital
Tulsa , OK
05.2023 - 03.2024
- Monitored and observed at-risk patients to ensure safety and well-being.
- Provided emotional support and companionship to patients.
- Advocated for patient needs and communicated concerns to the healthcare team.
Internship
Summit Behavioral Services
Kansas City, Missouri
09.2021 - 12.2021
- Observed the development of communication, social, behavioral, and daily living skills.
- Participated in treatment sessions.
- Applied ABA techniques including Discrete Trial Training (DTT), positive reinforcement, prompting, shaping, task analysis, and chaining.
- Assisted with implementing behavior intervention plans under the supervision of a licensed professional.
- Conducted behavioral observations and collected data to monitor client progress.
- Utilized play-based interventions to support engagement and skill development.
Home Health Aide
Eton Home Health
Kansas City, Missouri
06.2021 - 09.2021
- Assisted clients with personal care, hygiene, and daily living activities.
- Provided transportation to medical appointments and community resources.
- Offered companionship, emotional support, and encouragement to clients.
Education
Bachelor of Arts - Psychology
Park University
Kansas City, MO05-2022
Master of Social Work (Expected January 2029) -
Grand Canyon University
Phoenix, AZ09-2026
Skills
- Crisis Intervention
- Case Management
- Discharge Planning
- Care Coordination
- Psychosocial Assessment
- Patient Advocacy
- Resource Coordination & Referrals
- Multidisciplinary Team Collaboration
- Clinical Documentation
- Family Engagement
- Crisis De-escalation
- Communication Skills
- Trauma-Informed Care
Certification
- Case Management Certification, Oklahoma Department of Mental Health and Substance Abuse Services (ODMHSAS)
Timeline
Discharge Planner
Family & Children's Services of the Waterloo Region
02.2024 - Current
Patient Companion
Saint Francis Hospital
05.2023 - 03.2024
Mental Health Tech
Family & Children Services
06.2022 - 02.2024
Internship
Summit Behavioral Services
09.2021 - 12.2021
Home Health Aide
Eton Home Health
06.2021 - 09.2021
Bachelor of Arts - Psychology
Park University
Master of Social Work (Expected January 2029) -
Grand Canyon University