Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Witt

Lawrenceville,GA

Summary

Dynamic professional with a proven track record in customer service and data entry, notably at Metabo, where I enhanced customer loyalty through empathetic conflict resolution. Skilled in both digital X-ray proficiency and effective communication, I excel in fast-paced environments, consistently meeting targets. My background also includes comprehensive knowledge in OSHA and HIPAA compliance. 6 months of Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental chairside assisting. Quick learner and successful in building relationships with coworkers and patients.

Overview

8
8
years of professional experience

Work History

Customer Service Representative/Data Entry Clerk

Metabo
03.2022 - 06.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Addressed customer inquiries to ensure satisfaction and foster positive service experience.
  • Trained new Customer Service Representatives on company policies, procedures, and best practices.

Manager

Burger King
07.2020 - 01.2022
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Warehouse Forklift Operator

Publix Warehouse
10.2019 - 04.2020
  • Maintained a clean and organized work area, contributing to an efficient and safe working environment.
  • Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
  • Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
  • Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.

Assembly Line Production Worker

Hitachi Automotive Systems Americas
01.2016 - 03.2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Making customers happy.
  • Maintained a clean and organized workstation, ensuring optimal productivity and safety for all workers.
  • Contributed to overall team success by meeting daily production targets consistently.
  • Collaborated effectively with team members to maintain smooth workflow and efficient product assembly.

Education

High School Diploma -

Winder-Barrow High School
Winder, GA
05.2011

Skills

  • Customer Service/Data Entry
  • Call center experience
  • Payment Processing
  • Packaging and Labeling
  • Loading and unloading
  • Picking and Packing
  • Dental Assistant
  • Certified in CPR/AED
  • Treatment Room Breakdown,Equipment Sterilization
  • OSHA Regulations Knowledge,HIPAA Compliance Understanding
  • Digital X-Ray Proficiency
  • Dental impressions

Timeline

Customer Service Representative/Data Entry Clerk

Metabo
03.2022 - 06.2024

Manager

Burger King
07.2020 - 01.2022

Warehouse Forklift Operator

Publix Warehouse
10.2019 - 04.2020

Assembly Line Production Worker

Hitachi Automotive Systems Americas
01.2016 - 03.2019

High School Diploma -

Winder-Barrow High School

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Brittany Witt