Brittany Young
Virginia Department of Corrections
Norfolk,VA
13
years of professional experience
Passionate and results driven professional with expertise in surgical technology, healthcare, and customer service. Recognized for exceptional organizational skills, commitment to confidentiality, and adeptness in communication and problem-solving.
Medical Records Specialist with significant experience in managing patient information and ensuring data accuracy. Adept at utilizing electronic health record systems and safeguarding patient confidentiality. Strong focus on teamwork and adaptability, consistently meeting organizational goals and supporting colleagues. Known for reliability, effective communication, and results-driven mindset.
Work History
Medical Records Specialist
8 Months- Led the digitization of over 2,000 inmate paper medical records across two correctional facilities to support the go-live of a new EMR system.
- Successfully processed records for over 1,300 patients at St. Brides and 700 patients at Indian Creek, contributing to one of the largest EMR overhauls in the VADOC system.
- Coordinated with internal teams and healthcare staff to identify and resolve missing documentation, enhancing chart accuracy and facilitating seamless record integration into the new system.
- Maintained sensitive medical records within a high-security environment, ensuring compliance with privacy regulations while supporting operational efficiency.
- Maintained sensitive medical records in a high-security environment, balancing privacy regulations and operational efficiency.
- Helped prepare clinical teams for the transition to electronic documentation, reinforcing standards for data quality and privacy.
- Acknowledged for meticulous attention to detail and discretion with confidential data, demonstrating ability to work independently in a secure healthcare setting.
- Skills
- Health records scanning & auditing
- HIPAA & data privacy compliance
- EMR system transitions
- Protected Health Information (PHI) handling
- Records discrepancy identification
- Team collaboration & workflow management
Chart Retrieval Specialist
1 Year 1 Month- Ensured accuracy in retrieving laboratory medical records via EMR access and fax, while strictly adhering to HIPAA guidelines.
- Ensured accuracy in retrieving laboratory medical records via EMR access and fax, adhering to HIPAA guidelines to protect patient confidentiality.
- Maintained high standards of data integrity through exceptional organization and meticulous record-keeping practices.
- Tracked calendars for scheduled audits and drafted clear emails for client outreach to enhance communication efficiency.
- Proficient in calendar tracking for scheduled audits and drafting articulate emails for client outreach.
Surgical Technologist
2 Months- Planned patient care based on procedures, admission assessments, and Doctor preferences to optimize surgical outcomes.
- Managed the proper care, cleaning, and decontamination of surgical instrumentation, ensuring compliance with safety protocols.
- Communicated pertinent information during procedures and personnel changes to maintain seamless surgical workflows.
- Cared for, cleaned, and decontaminated surgical instrumentation to ensure compliance with safety protocols.
Surgical Technologist
1 Year 1 Month- Coordinated daily assignments, prioritizing patient care needs to ensure optimal operating room setups.
- Managed surgical equipment and supplies, including sterile fluids, to facilitate seamless surgical procedures.
- Collected and handled surgical specimens, ensuring precise tracking and processing for accurate results.
Sterile Processing Technician
10 Months- Maintained stringent standards in the care, cleaning, and decontamination of surgical instrumentation, utilizing specialized equipment and following technical protocols.
- Conducted routine inspections, identified equipment discrepancies, and completed minor repairs to ensure equipment operational readiness and safety.
- Maintained clean, safe environment by adhering to strict infection control practices and personal protective equipment standards, supporting patient safety.
Caregiver
4 Months- Delivered compassionate care and assistance with daily living activities, medication administration, and wound care, enhancing patient comfort and recovery.
- Created a safe and supportive environment for patients, encouraging physical activities and promoting overall well-being.
- Provided compassionate personal care to clients, ensuring comfort and dignity in daily activities.
- Assisted clients with mobility and transportation, enhancing independence and quality of life.
- Monitored vital signs and reported changes to healthcare professionals, contributing to patient safety.
Corrections Officer
3 Years 1 Month- Supervised inmates and enforced rules to maintain order within correctional facility, ensuring safety and security for staff and inmates.
- Conducted over 900 drug tests, inspected facilities for contraband, and reported accurately on inmate conduct.
- Facilitated training for new employees, contributing to the professional development of correctional staff.
- Facilitated training for new employees to enhance skills and knowledge of correctional staff, fostering a competent team.
People Department Manager
3 Years 4 Months- Delivered exceptional customer service, addressed issues promptly, and coordinated employee schedules alongside cash register operations to maintain service flow.
- Exhibited leadership and organizational skills, optimizing operations to enhance customer satisfaction and team effectiveness.
- Developed and implemented employee training programs to enhance operational efficiency.
- Led recruitment efforts, streamlining hiring processes to attract top talent.
- Facilitated conflict resolution, promoting a positive workplace culture and employee satisfaction.
Skills
EMR proficiency
Medical records
Documentation management
Healthcare compliance
HIPAA compliance
Data entry accuracy
Record-keeping
Digital document transmission
Medical office experience
Microsoft Office proficiency
Excel
Word
PowerPoint
Medical equipment management
Troubleshooting
Data analysis
Problem-solving skills
Surgical procedures
In-home healthcare experience
Adaptability and flexibility in diverse work environments
Strong leadership and teamwork capabilities
Communication skills
Individual consumer customer service
Document management systems
Document management systems
Medical records management
Insurance verification
Medical records filing
Medical office procedures
Timeline
Medical Records Specialist
Virginia Department of Corrections
10.2024 - 06.2025Read More
Chart Retrieval Specialist
Episource, LLC
09.2023 - 10.2024Read More
Surgical Technologist
Charleston ENT
12.2021 - 02.2022Read More
Surgical Technologist
Sentara Norfolk General Hospital
03.2019 - 04.2020Read More
Sterile Processing Technician
Roper Saint Francis Hospital
02.2018 - 12.2018Read More
Caregiver
CMK Home Health
10.2017 - 02.2018Read More
Corrections Officer
Colleton Detention Center
03.2014 - 04.2017Read More
People Department Manager
McDonald's
11.2012 - 03.2016Read More