Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
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Britte Stennes

Britte Stennes

Fort Lauderdale,FL

Summary

Enthusiastic and friendly, I am able to connect with customers to make them feel welcome and in knowledgeable and trusted hands. I listen to needs and promote merchandise with practiced care and the utmost attention to individual needs. Proficient in merchandising, and building client relations. Focused, hardworking and punctual, with excellent interpersonal and organizational skills coming from years of experience in the high end industry. I am a very determined individual, I put complete effort into any and all work I do; in all aspects of my life.

Overview

6
6
years of professional experience

Work History

Design Consultant

CB2
Miami
03.2024 - Current
  • Developed innovative design concepts for a variety of clients.
  • Provided excellent customer service by addressing inquiries promptly and professionally.
  • Collaborated closely with customers, adjusting plans to satisfy client needs and requirements.
  • Developed detailed project plans, including timeline and budget goals.

Patient Care Coordinator

LaserAway
Miami, FL
02.2023 - 01.2024
  • Processed patient intake information and updated medical records prior to treatment.
  • Scheduled evaluations and procedures for patients.
  • Communicated with patients to ensure quality of care and develop care plans.
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
  • Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.

Tennis Professional

Ponte Vedra Inn & Club
Ponte Vedra Beach, FL
10.2022 - 02.2023
  • Taught group and private lessons to adults and children, helping improve hand-eye coordination and performance.
  • Interacted professionally with customers, as well as peers, which helped develop articulate communication and active listening skills.
  • Worked in pro shop handling diverse needs such as product stocking, racquet stringing and customer service.
  • Optimized technical abilities and efficiency of swings to improve performance.

Diamond Specialist

Beards Diamonds
Jacksonville, FL
05.2021 - 10.2022
  • Defined team directions and provided guidance to members.
  • Exercised versatility in fast-paced, agile work environments.
  • Mentored team members to succeed and advance within department and company.
  • Serviced client accounts regularly to offer new products, check on needs and help with product issues.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • increased company's sale over 25% within first year of employment.
  • Trained and facilitated on-boarding for new employees
  • produced over 7 million in sales within first year of employment.

Sales Associate

Louis Vuitton Stores Inc USA
Jacksonville, FL
09.2018 - 12.2019
  • Provided customers an elevated and welcoming environment while they were in the store. Giving them the best customer service and the attention they needed while shopping.
  • Answered incoming telephone calls to provide information about products, services, and any questions in regards to product background or history of the products.
  • Analyzed and researched fashion-forward trends to stay current in market; as well as made sure to follow the brand closely and watch all releases of new products to stay up to date.
  • Assisted customers in purchasing decisions by asking open-ended, probing questions, determining each customer's financial capabilities and needs.
  • Reset store displays for special events and seasonal merchandise changes.
  • Worked to create ideal environment for customers as well as kept stock room organized and functioning during high stress, high volume days
  • Packaged up products with speed and great care to uphold the brands values for luxury shopping.

Education

Associate of Arts -

Florida State College At Jacksonville
Jacksonville, FL
01-2016

High School Diploma -

Florida Virtual School Flex 9-12
Jacksonville, FL
2013

Skills

  • Merchandising knowledge
  • Customer- and service-oriented
  • Goal-oriented
  • Sales expertise
  • Relationship selling

Affiliations

  • playing and coaching tennis
  • studying jewelry and the diamond industry

References

References available upon request.

Timeline

Design Consultant

CB2
03.2024 - Current

Patient Care Coordinator

LaserAway
02.2023 - 01.2024

Tennis Professional

Ponte Vedra Inn & Club
10.2022 - 02.2023

Diamond Specialist

Beards Diamonds
05.2021 - 10.2022

Sales Associate

Louis Vuitton Stores Inc USA
09.2018 - 12.2019

Associate of Arts -

Florida State College At Jacksonville

High School Diploma -

Florida Virtual School Flex 9-12

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Britte Stennes