Brittiany Tate-Solomon
Gulfport,MS
Summary
Dedicated Lead Pharmacy Technician with expertise in supervising pharmacy operations, managing inventory, and ensuring regulatory compliance. Proven ability to train and mentor teams while delivering exceptional customer service.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Lead Pharmacy Technician
CVS Pharmacy
Gulfport, Mississippi
09.2020 - Current
- Supervised daily pharmacy operations and workflow efficiency.
- Trained and mentored new pharmacy technicians on procedures.
- Managed medication inventory and ensured proper stock levels.
- Processed prescription orders accurately and efficiently.
- Utilized pharmacy management software for record-keeping and reporting.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Oversaw inventory management processes such as ordering, stocking, tracking expiration dates.
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Ordered supplies and restocked shelves when necessary.
- Provided customer service to patients by answering questions related to prescriptions, insurance coverage.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Maintained clean and organized pharmacy shelving and work areas.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Established and updated patient profiles, medications and insurance details.
- Ensured that all medications were stored properly, following safety protocols.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Handled customer complaints regarding medications or services provided by the pharmacy department.
- Dispensed appropriate medications while adhering to all state laws governing controlled substances.
- Resolved problems relating to billing issues or incorrect medications dispensed.
- Led a team of pharmacy technicians, providing training and supervision.
- Maintained a clean and organized pharmacy workspace to ensure efficiency.
- Addressed and resolved patient complaints and concerns.
- Provided exceptional customer service, ensuring patient satisfaction and loyalty.
- Coordinated with healthcare providers to clarify prescription orders.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
Education
High School Diploma -
Humphrey County High School
Belzoni, MS05-2010
Some College (No Degree) - Forensic Science
University of Southern Mississippi
Hattiesburg, MSSkills
- Inventory management
- Prescription processing
- Pharmacy software
- Medication dispensing
- Customer service
- Team leadership
Certification
PTCB-30119906
Timeline
Lead Pharmacy Technician
CVS Pharmacy
09.2020 - Current
High School Diploma -
Humphrey County High School
Some College (No Degree) - Forensic Science
University of Southern Mississippi