
Dynamic Patient Office Coordinator at Kings Daughter Medical Center with expertise in scheduling and customer service. Successfully coordinated patient referrals and ensured compliance with HIPAA regulations, enhancing patient satisfaction. Proven ability to manage multiple tasks efficiently while maintaining a compassionate approach to patient care.
As a patient office coordinator, I check people in to be seen at an urgent care after I verify their name, date of birth, phone number and address. I abide by hippa laws and respect people’s privacy as they have different things potentially wrong with them. I also call other doctor offices to schedule referral appointments for our patients when needed, I verify their insurance and take copays when needed. I also check them out after their visit and can make them an excuse for their employer or school.
Scheduling
Schedule coordination
Customer service