Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittnee Whittenberg

Owasso,United States

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Patient Service Representative

OU Health Physicians
03.2023 - Current
  • Assisted with insurance verification tasks, ensuring accurate billing and timely reimbursement for services rendered.
  • Collaborated with clinical staff to coordinate care plans, resulting in improved patient outcomes.
  • Served as a reliable source of information for patients regarding appointment scheduling, insurance coverage inquiries, and general office policies.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Trained new staff on clinic processes and procedures.

Seasonal Photographer

Jostens
08.2022 - 03.2023
  • Planned and prepared for on-location and studio shoots.
  • Managed team of photographers for special projects.
  • Trained new photographers in use of camera equipment and editing software.
  • Communicated with clients to plan and confirm details prior to meeting date.

Director of Events

Bellissima Ranch Wedding Venue
01.2021 - 05.2022
  • Cultivated lasting relationships with key industry partners, expanding the company's network of reliable service providers.
  • Streamlined event logistics by implementing innovative project management strategies to ensure seamless execution.
  • Developed comprehensive event proposals tailored to specific client needs, demonstrating a deep understanding of their objectives and priorities.
  • Elevated customer satisfaction levels by consistently delivering exceptional service throughout all stages of the event lifecycle.
  • Oversaw event happenings in progress, answered guest questions, acted quickly to resolve problems and trained and supported team members and volunteers.

Education

Bachelor of Science - Organizational Leadership

Rogers State University
Claremore, OK

High School Diploma -

Catoosa High School
Catoosa, OK
05.2018

CNA Certification -

Tulsa Technology Center - Lemley
Tulsa, OK
05.2018

Skills

  • Appointment Scheduling
  • Office Administration
  • Customer Service
  • Payment Collection
  • Directing callers
  • Scheduling appointments
  • Data entry proficiency
  • Problem-Solving
  • Multitasking and Organization
  • Team Collaboration
  • Phone and Email Etiquette
  • Resolving Problems

Timeline

Patient Service Representative

OU Health Physicians
03.2023 - Current

Seasonal Photographer

Jostens
08.2022 - 03.2023

Director of Events

Bellissima Ranch Wedding Venue
01.2021 - 05.2022

Bachelor of Science - Organizational Leadership

Rogers State University

High School Diploma -

Catoosa High School

CNA Certification -

Tulsa Technology Center - Lemley

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Brittnee Whittenberg