Summary
Overview
Work History
Education
Skills
Timeline
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Brittney Asmus

Acworth,GA

Summary

Knowledgeable and solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization.

Overview

7
7
years of professional experience

Work History

Bartender Shift Manager

Fuscos Via Roma
Acworth, GA
02.2018 - Current
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Developed new signature cocktails to support bar marketing brand and increase profits.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Customer Service Representative

Cosco International
Marietta, GA
06.2015 - 02.2018
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
  • Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Performed daily inspection rounds throughout facilities to check on all equipment and machinery.
  • Conducted quality inspections of finished products and made minor repairs to meet project expectations.

Education

Associate of Science - Cosmetic Chemistry

Georgia Highlands College
Rome, GA

High School Diploma -

Calhoun High School
Calhoun, GA
05.2010

Skills

  • Front of House Management
  • Delegating Assignments and Tasks
  • Money Handling
  • Relationship Building
  • Documentation and Recordkeeping
  • Work Planning and Prioritizing
  • Reliable and Responsible
  • Data Entry and Maintenance

Timeline

Bartender Shift Manager

Fuscos Via Roma
02.2018 - Current

Customer Service Representative

Cosco International
06.2015 - 02.2018

Associate of Science - Cosmetic Chemistry

Georgia Highlands College

High School Diploma -

Calhoun High School

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Brittney Asmus