Brittney Bacote
Darlington,SC
Summary
*Seeking admission to management program in multiple types of environmetns
*Proven sales leader with over 15 years at Home Depot, enhancing customer engagement and exceeding sales quotas through exceptional communication and relationship-building skills.
*Achieved 100% of sales goals through strategic upselling, while mentoring team members in customer care, demonstrating both hard and soft skills.
*Hardworking employee enthusiastic about learning field inside and out.
*Pursues opportunities to learn new skills and contribute to group success.
*Offers strong administrative, relationship-building and problem-solving abilities.
*Outside sales specialist with strength in negotiations, e-commerce and customer service.
*Excellent interpersonal and time management skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Salesperson
Waffle House
11.2012 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- offered each customer top-notch personal service and polite support to boost sales and customers needs
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Set and achieved company defined sales goals.
- Built relationships with customers and community to promote long term business growth.
- achieved 100% of goal through suggestive selling and upselling
- Team leader
Head Cashier
Home Depot
04.2020 - 10.2021
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Served all customers in all busy volume environment
- worked closely with the proper resolution to solve problems and handle customer concerns
- consistently met upsell goals by highlighting target merchandise with the stratagetic promotion approaches
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
Education
Associates in Business Management Administration - Business
Aiu
Arizona City02.2025
Skills
- Talented cashier for more than 20 years of customer service
- history of exceeding sales and service quotas by leveraging exceptional communication
- relationship-building and problem -solving abilities to make quick, accurate decisions upholding store standards and meeting customer needs
- dedicated sales associates with 15 years of experience collecting customer payments
- accurately take payments,calculate cash accurately, detect counterfeit bills
- Networking
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
Accomplishments
- Ranked number1 in company for outstanding customer relations and dedication
- Supervised over 50 staff members in a regular day period
Certification
- CPSP - Certified Professional Sales Person
- CSP - Certified Sales Professional
- company certification, waffle house-12 years
Additional Information
Skills:
* stocking and replenishing
* store opening/closing procedures
* product and sales service
* sales expertise
* stock management
* Time management strength
* multi-tasking expertise
* cleanliness
* store merchandise stocker
Timeline
Head Cashier
Home Depot
04.2020 - 10.2021
Salesperson
Waffle House
11.2012 - Current
Associates in Business Management Administration - Business
Aiu
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