Negotiated contracts with clients and developed relationships with key personnel.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Implemented ongoing feedback loops between the sales department and senior leadership in order to facilitate organizational growth opportunities based on real-time results from front-line employees.
Kept detailed records of daily activities through online customer database.
Located merchandise across various stores to address customer needs.
Streamlined sales processes to reduce inefficiencies and improve overall productivity.
Built relationships with customers and community to promote long term business growth.
Maintained current knowledge of evolving changes in marketplace.
Achieved or exceeded company-defined sales quotas.
Contributed to team objectives in fast-paced environment.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Built diverse and consistent sales portfolio.
General Manager
SAKELARIS BUICK CADILLAC GMC
02.2016 - 03.2018
Formulated policies and procedures to streamline operations.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
Developed and maintained relationships with customers and suppliers through account development.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
Developed and implemented comprehensive salesperson training program.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Evaluated performance against goals and implemented appropriate development plans.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
SALES MANAGER
LINDSEY CHEVROLET
03.2008 - 01.2016
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Recruited and hired top-level talent to add value and expertise to sales department.
Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Managed inventory effectively to minimize stock shortages and ensure optimal levels of merchandise for maximum sales.
Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
Implemented systems and procedures to increase sales.
Developed sales incentives that motivated team members to reach their full potential, resulting in higher overall performance for the store.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Conducted regular staff meetings to discuss goals, progress toward targets, and areas needing improvement or focus for the entire team.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Worked effectively in fast-paced environments.
General Sales Manager
MID MISSOURI MOTORS CADILLAC GMC PONTIAC JEEP
04.2004 - 02.2008
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
Developed and implemented comprehensive salesperson training program.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Established and cultivated solid business relationships with new or existing customers.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
Organized promotional events and interacted with community to increase sales volume.
Built relationships with customers and community to establish long-term business growth.
Analyzed market trends to adjust sales forecasts accordingly, ensuring inventory levels met fluctuating demand patterns.
Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
Enhanced customer satisfaction by delivering personalized service and addressing concerns in a timely manner.
Car Salesperson
GLENDALE CHRYSLER JEEP PLYMOUTH
10.2000 - 02.2002
Trained new sales staff members on company policies, procedures, and best practices in customer service delivery.
Negotiated purchase prices and explained sales, warranty, and optional products.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
Developed strong rapport with customers and created positive impression of business.
Delivered high-quality service by addressing customer concerns promptly and professionally.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
Achieved top-performer status consistently among peers due to strong attention to detail when presenting vehicles to potential buyers.
Teacher Assistant/Paraprofessional at Special School District Of St. Louis CountyTeacher Assistant/Paraprofessional at Special School District Of St. Louis County