Brittney Belis
Waldorf,MD
Summary
Dynamic and results-driven Bottle Server/Waitress from Harlot DC, I excelled in upselling premium products, boosting sales significantly. Known for outstanding customer service and strong communication, I fostered loyalty through personalized experiences. Expert in garnishing techniques and efficient multitasking, I thrived in high-pressure environments, ensuring customer satisfaction and enhanced revenue through strategic social media engagement.
Offering excellent interpersonal skills and genuine interest in delivering outstanding customer service, eager to learn and develop in fast-paced environment. Brings understanding of importance of teamwork and communication in ensuring seamless service. Ready to use and develop exceptional organizational and multitasking abilities.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Bottle Server/Waitress
Harlot DC
10.2022 - 06.2023
- Increased overall sales by upselling premium bottles, mixers, and additional services.
- Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
- Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
- Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
- Assisted in promotional events by engaging customers through social media platforms to boost attendance and revenue.
- Maintained a clean and organized table area for optimal customer satisfaction.
- Mastered menu knowledge, allowing for accurate order-taking and speedy service.
- Handled high-pressure situations with poise, maintaining professionalism during peak hours or special events.
Education
Bachelor of Science - Sociology
Frostburg State University
Frostburg, MD05-2021
Skills
- Garnishing techniques
- Strong communication skills
- Exceptional customer service
- Cleanliness standards
- Safe serving practices
- Efficient multitasking
Certification
- First Aid Certification
- Maryland Bartending Academy [07/29/23]
Timeline
Bottle Server/Waitress
Harlot DC
10.2022 - 06.2023
Bachelor of Science - Sociology
Frostburg State University
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