BRITTNEY BOYD
Las Vegas,NV
Summary
Highly motivated and experienced. skilled process improvement and strategic planning. Committed to driving business growth and advancing in dynamic and fast-paced environments.
Hardworking employee enthusiastic about learning new fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
Sales Representative
Down4Sound Shop
04.2024 - Current
- Developed and maintained strong client relationships to drive customer satisfaction.
- Conducted market research to identify new sales opportunities and trends.
- Presented product demonstrations effectively, highlighting features and benefits to potential customers.
- Collaborated with team members to achieve quarterly sales targets consistently.
- Managed customer inquiries and resolved issues promptly to enhance service quality.
- Trained new agents on call handling procedures and company policies effectively.
- Managed high-volume inbound calls to resolve customer inquiries efficiently.
Shift Leader
SBARRO
02.2023 - 11.2023
- Responsibilities at sbarro as a shift leader, making sure opening & closing shift has all tasks completed. prepping fresh dough, vegatables, etc. Register count. table cleaning, floor cleaning.
Housekeeping
Mandalay Bay
01.2022 - 08.2022
- Responsibilities of housekeeping, cleaning 15 rooms a day, organizing sheets, blankets, towels, etc
- Liaised with housekeeping staff to ensure rooms met cleanliness standards before guest arrivals.
- Maintained a safe and clean living environment for clients through housekeeping tasks and organization.
Sales
Beauty2000
04.2021 - 01.2022
- Responsibilities, stocking sales items such as shampoos, conditioners, hair dye, hair accessories, communicating with customers with our best products. etc
Education
High School Diploma -
Canyon Springs High School
Las Vegas, NV05-2022
Skills
- Effective Communication
- Conflict Resolution
- Organizational
- Customer service
- Leadership
- Problem-solving
- Team Player
- Sales expertise
- Product and service knowledge
- Sales presentations
- Client service
- Sales consultation
- Performance improvement
Timeline
Sales Representative
Down4Sound Shop
04.2024 - Current
Shift Leader
SBARRO
02.2023 - 11.2023
Housekeeping
Mandalay Bay
01.2022 - 08.2022
Sales
Beauty2000
04.2021 - 01.2022
High School Diploma -
Canyon Springs High School