Brittney Breeden
Enumclaw,WA
Summary
Proven Recruitment Coordinator offering fifteen years of customer service with a track record of enhancing operational efficiency at Kaiser Permanente through expert implementation of risk management strategies and meticulous documentation skills. Demonstrates exceptional organizational abilities and a commitment to improving customer relations. Excels in personnel engagement, ensuring seamless recruitment processes and compliance. Highly skilled at creating schedules for candidates and hiring teams. Coachable, efficient team player with proven leadership qualities. Successful at getting the job done in a timely manner, with great communication, and always with a smile. I am seeking a position within a growth-oriented company, where I can further utilize my customer service skills, and acquire new strengths and abilities.
Overview
12
12
years of professional experience
Work History
Operations Specialist - Auditor
Randstad Sourceright - Kaiser Permanente
02.2022 - Current
- Determined trends in errors and provided feedback and resolution to management for rectification and education to team.
- Implemented risk management strategies to minimize potential operational disruptions.
- Review recruitment-related documentation for accuracy and compliance.
- Validate compliance with license/certification uploads.
- Made corrections to date entry discrepancies.
- Coordinate and ensure the smooth execution of pre-hire and post-hire escalations to ensure immediate completion.
Operations Specialist - ERP Specialist
Randstad Sourceright - Kaiser Permanente
09.2023 - 02.2024
- Validated employee referral bonus eligibility.
- Completed Referral Bonus Applications and submissions.
- Created and managed spreadsheets for tracking employee referrals.
- Communicated with employees to validate their referring party.
- I communicated with and worked alongside the hiring team.
Operations Specialist - Traffic Cop
Randstad Sourceright - Kaiser Permanente
02.2022 - 09.2023
- Build and create tickets in Freshservice, and assign them to the correct recruiting assistant.
- Tracked the time execution of ticket creation.
Employment Specialist - Interview Scheduler
Randstad Sourceright - Microsoft
12.2020 - 02.2022
- Scheduled interviews, phone screens, and recruiter kickoff calls directly with candidates and hiring teams. Coordinated and facilitated candidate engagement activities, ensuring seamless interactions.
- Creating Codility links for the hiring team to utilize.
- Candidate and hiring manager engagement activities.
- Ensured Recruitment process compliance and system administration.
- Collaborate on special projects that included difficult time zones.
Patient Services Representative
MultiCare Laboratories Northwest
12.2013 - 04.2019
- Completed Patient registration, order entry, phlebotomy, and specimen processing.
- Specimen pick-up in offices, report sorting and delivery, supply delivery, and other tasks related to the operation of the specific location.
Medical Receptionist
MultiCare Mary Bridge Pediatric Specialty
09.2015 - 07.2016
- Check patients in and out.
- Schedule follow-up appointments.
- Assist doctors and nursing staff with scheduling drug representatives.
- Microsoft Excel and Word utilization.
- Answer phones and voicemails.
- Provided a clean environment for patients and their families.
- Create signage for the clinic, and order clinic supplies.
- Worked on projects, clinic boards and developed patient entertainment for lengthy wait times.
Certified Nursing Assistant
MultiCare Auburn Medical Center
06.2013 - 12.2013
- Maintained accurate records of patient care, condition, progress, and concerns.
- Monitored vital signs, such as blood pressure, and pulse. Performed EKGs and bladder scans.
- Assisted patients with bathing, oral hygiene, grooming, feeding, and toileting.
- Helped patients move in and out of beds, baths, wheelchairs, and automobiles.
- Maintained a clean, healthy, and safe environment.
- Assisted with patient transfer and ambulation. Transported patients to other areas of the hospital in wheelchairs and gurneys.
- Assisted nurses with wound care for pressure ulcers, bed sores, and surgical site wounds.
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patients’ clothing, and bedside tables/equipment.
Education
Medical Assistant/Phlebotomist Certification -
Bates Technical College
Tacoma, WA01.2013
Nursing Assistant Certification -
Devine CNA Training
Federal Way, WA04.2012
High School Diploma -
White River High School
Buckley, WA06.2011
Skills
- Personnel engagement
- Policies' implementation
- Fast learner
- Organizational skills
- Event coordination
- Reliable and trustworthy
- Problem Solver
- Master scheduling and calendar management
- Documentation skills
- Spreadsheet management
- Customer service
- Collaboration
Timeline
Operations Specialist - ERP Specialist
Randstad Sourceright - Kaiser Permanente
09.2023 - 02.2024
Operations Specialist - Auditor
Randstad Sourceright - Kaiser Permanente
02.2022 - Current
Operations Specialist - Traffic Cop
Randstad Sourceright - Kaiser Permanente
02.2022 - 09.2023
Employment Specialist - Interview Scheduler
Randstad Sourceright - Microsoft
12.2020 - 02.2022
Medical Receptionist
MultiCare Mary Bridge Pediatric Specialty
09.2015 - 07.2016
Patient Services Representative
MultiCare Laboratories Northwest
12.2013 - 04.2019
Certified Nursing Assistant
MultiCare Auburn Medical Center
06.2013 - 12.2013
Medical Assistant/Phlebotomist Certification -
Bates Technical College
Nursing Assistant Certification -
Devine CNA Training
High School Diploma -
White River High School