Brittney Brown
Williston
Summary
Experienced in administrative support with a strong background in data tracking and compliance. Developed and maintained spreadsheets in Excel for various operational needs, including vacation requests and invoice management. Demonstrated effective customer service skills by resolving inquiries promptly while fostering positive client relationships. Proven ability to maintain organized records and assist in team coordination, contributing to efficient office operations.
Overview
23
23
years of professional experience
Work History
Office Manager
Quality Tax Preparation
Williston
12.2022 - Current
- Created spreadsheets in Excel to track data such as vacation requests, sick days , daily deposits, and invoice tracking.
- Ensured compliance with applicable laws regarding employment practices.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Daycare Provider
Learning Adventures
Williston
03.2021 - 06.2022
- Encouraged creativity among students through open ended questions about their interests and ideas for projects or activities.
- Maintained records of attendance, meals served, naps taken and general behavioral observations throughout the day.
- Assisted in potty training children while providing positive reinforcement when successful.
Heath Care
Caring Hearts
Pocatello
01.2002 - 01.2014
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
Skills
- Microsoft Excel
- Data tracking
- Regulatory compliance
- Customer service
- Invoice management
- Record keeping
- Project management
- Team coordination
- Problem solving
- Time management
- Communication skills
- Conflict resolution
- Employee training
- Client relationship management
- Attention to detail
- Office administration
- Organizational skills
- Team supervision
Timeline
Office Manager
Quality Tax Preparation
12.2022 - Current
Daycare Provider
Learning Adventures
03.2021 - 06.2022
Heath Care
Caring Hearts
01.2002 - 01.2014