Brittney Carson
Summary
Experienced with maintaining inventory accuracy, using efficient packing methods, and ensuring timely order fulfillment. Utilizes strong organizational skills to manage multiple tasks simultaneously in dynamic environment. Track record of effectively collaborating with team members to achieve operational goals.
Overview
12
12
years of professional experience
Work History
Patient Access Specialist
Northwestern Medicine
06.2023 - Current
- Maintains patient confidentiality per HIPPA regulations
- Performs medical necessity checks as necessary for scheduled services
- Interacts with various hospital departments and physicians offices to effectively schedule and direct patients through the NMHC systems in a patient/customer friendly manner.
- Completes out-of-pocket estimations as requested by patients.
- Exceeds all consumer requests and alerts management of issues or concerns that require escalation
- Reaches out to patients to schedule an appointment
- Informs patients of any issues with securing the financial account for their encounter.
- Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
- Provided exceptional customer service, addressing patient concerns promptly and professionally.
Sales Associate
CVS Pharmacy
11.2018 - 06.2023
- Maintain sales floor by restocking shelves
- Checking in vendors
- Update pricing information
- Inventory Management
- Assisting in sales and answering questions about product, services and merchandise
Supervisor
X-Sport Fitness
09.2013 - 09.2016
- Oversee gym and member activities
- Making sure everyone is secure and safe during emergencies
- Front desk and sales activities
- Receiving payments and enrolling prospective clients into the membership program
Picker/Packer
Federal Mogul
01.2014 - 09.2016
- Pulls and pack products based on daily orders
- Meet specifics of customer orders in a timely manner
- Keeps products separated, organized and in good rotation
- Monitors product quality frequently, reporting problems to mitigate safety issues
Education
Highschool -
Evanston Township Highschool
Evanston, IL06.2004
undefined
Oakton Community College
Skokie, ILSkills
- Collaborative teamwork
- Technical proficiency
- Strong organizational skills
- Leadership
- Collaboration
- Problem Solving
- Barcode scanning
- Skilled in forklift operation
- Quality control
- Product packaging
- Inventory management
- Order picking
Timeline
Patient Access Specialist
Northwestern Medicine
06.2023 - Current
Sales Associate
CVS Pharmacy
11.2018 - 06.2023
Picker/Packer
Federal Mogul
01.2014 - 09.2016
Supervisor
X-Sport Fitness
09.2013 - 09.2016
undefined
Oakton Community College
Highschool -
Evanston Township Highschool
Similar Profiles
Thais ZenonThais Zenon
Medical Assistant Student Externship at Northwestern Medicine Grayslake Outpatient Center & Northwestern Medicine Lake Forest HospitalMedical Assistant Student Externship at Northwestern Medicine Grayslake Outpatient Center & Northwestern Medicine Lake Forest Hospital
MaryEllen L GraceMaryEllen L Grace
Patient Services Representative at Northwestern MedicinePatient Services Representative at Northwestern Medicine
RICHARD CARREONRICHARD CARREON
CT Technologist at Northwestern medicineCT Technologist at Northwestern medicine
Amber EdwardsAmber Edwards
Phelbotomist at Northwestern MedicinePhelbotomist at Northwestern Medicine
Michele GustaitisMichele Gustaitis
Patient Access Team Leader / Senior Patient Access Specialist at Winchester Medical CenterPatient Access Team Leader / Senior Patient Access Specialist at Winchester Medical Center