Brittney Colley
Calera,AL
Summary
Highly efficient associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
4
4
years of professional experience
Work History
Associate
Food Ingredient Technology Company, LLC
02.2021 - Current
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Trained and mentored junior staff on strategies and techniques
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Checked packages and merchandise for damage and notified vendors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
Sales Associate/PINK Girl
Victoria's Secret & PINK
06.2019 - 03.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
Bachelor of Science - Criminal Justice
Jacksonville State University
Jacksonville, AL08.2023
Skills
- Time Management
- Performance Improvement
- Sales Expertise
- Stocking and Replenishing
- Customer Relationship Management
- Attention to Detail
- New Hire Training
- Professional and Courteous
- Public Relations
- MS Office
- MS Powerpoint
- Oral Communication
Timeline
Associate
Food Ingredient Technology Company, LLC
02.2021 - Current
Sales Associate/PINK Girl
Victoria's Secret & PINK
06.2019 - 03.2020
Bachelor of Science - Criminal Justice
Jacksonville State University
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