Brittney Conkey

Managed bar operations during shifts to ensure seamless service delivery.

• Maintained inventory levels and ordered supplies to prevent stock shortages.
• Processed cash and card transactions accurately for customer payments.
• Resolved customer complaints to improve overall satisfaction and loyalty.
• Enforced health and safety regulations within bar area consistently.
• Analyzed sales data to accurately forecast liquor demand, ensuring optimal stock levels.
• Monitored daily checklists to keep bar staff focused on tasks.
• Planned and coordinated special events, driving increased sales revenue.

• Assisted in managing store operations during peak seasons to ensure efficiency.
• Coordinated employee schedules to optimize staffing and address absences promptly.
• Trained new team members on procedures and customer service standards.
• Maintained inventory accuracy through stock checks and organization.
• Supported visual merchandising efforts to enhance product displays.
• Handled cash register operations and processed transactions efficiently.
• Managed customer service inquiries and resolved complaints promptly.
• Conducted performance reviews to identify development areas for staff.

• Welcomed VIP guests at Margaritaville Casino to create positive first impressions.
• Coordinated special requests and reservations for high-profile clients to elevate guest satisfaction.
• Managed guest interactions, delivering personalized service to ensure memorable experiences.
• Collaborated with staff to maintain exceptional service standards in VIP areas.
• Provided tailored recommendations for dining and entertainment based on guest preferences.
• Monitored VIP guest feedback to enhance future visits and improve service delivery.
• Assisted in organizing exclusive events and promotions to strengthen patron loyalty.
• Maintained accurate records of reservations and waitlist times for effective seating management.

• 1. Monitored daily operations, ensuring adherence to safety protocols.
• 2. Trained new employees on operational procedures and company policies.
• 3. Maintained equipment and supplies for uninterrupted operations.
• 4. Conducted team meetings to communicate updates and gather feedback.
• 5. Resolved customer complaints promptly, ensuring satisfaction.
• 6. Assisted passengers with check-in procedures and luggage handling requirements.
• 7. Oversaw boarding processes to guarantee timely departures.
• 8. Collaborated with ground crew for efficient baggage handling.

• Managed daily operations of a busy chiropractic office to ensure optimal efficiency.
• Coordinated patient scheduling and appointment reminders, enhancing overall efficiency.
• Oversaw billing processes and processed insurance claims for timely reimbursements.
• Developed and maintained patient records in electronic health systems for accuracy.
• Implemented office policies to streamline workflows and improve patient experience.
• Communicated treatment plans and follow-ups with patients to maintain engagement.
• Ensured compliance with health regulations and safety standards throughout the office.
• Analyzed industry trends to identify opportunities for service enhancement.

• Supervised front desk operations and staff performance, ensuring smooth daily operations.
• Managed guest check-ins and check-outs, contributing to streamlined service delivery.
• Resolved guest complaints promptly, significantly enhancing guest satisfaction.
• Trained new front desk associates on standard operating procedures.
• Scheduled staff shifts for adequate coverage during peak hours.
• Coordinated with housekeeping and maintenance for room readiness.
• Ran Starbucks and bar side operations to drive revenue.
• Assisted with conference setup and sales to support client needs.