Brittney Dickson
Walla Walla,Washington
Overview
13
13
years of professional experience
Work History
Receptionist
Enhanced Dental Care
Walla Walla , WA
08.2022 - 12.2022
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Server/Bartender
The Brik
Walla Walla, WA
10.2021 - 03.2022
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Conducted regular inventory checks to maintain adequate levels of necessary supplies.
Paraeducator, Special Education
Davis Elementary School
Walla Walla , WA
08.2021 - 12.2021
- Assisted in the development and implementation of individualized education plans for students with special needs.
- Provided one-on-one instruction to students with disabilities, helping them learn basic literacy and numeracy skills.
- Monitored student progress and provided feedback to parents and school administrators on their academic performance.
- Assisted in developing behavior management plans that addressed the specific needs of each student.
- Organized classroom materials and resources to facilitate an effective learning environment.
- Facilitated group activities designed to promote communication, problem solving, self-advocacy and independent living skills among special needs students.
- Developed instructional materials that met the unique needs of each student's learning style.
Server/Bartender
The Marcus Whitman Hotel
Walla Walla , WA
07.2012 - 10.2021
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Trained new employees on restaurant procedures and plating techniques.
Bartender
The Redmonkey
Walla Walla, WA
08.2009 - 10.2012
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Processed payments accurately and efficiently with POS system.
- Adhered to state regulations regarding serving alcohol responsibly.
Timeline
Receptionist
Enhanced Dental Care
08.2022 - 12.2022
Server/Bartender
The Brik
10.2021 - 03.2022
Paraeducator, Special Education
Davis Elementary School
08.2021 - 12.2021
Server/Bartender
The Marcus Whitman Hotel
07.2012 - 10.2021
Bartender
The Redmonkey
08.2009 - 10.2012