Brittney Eguakun

•Implemented lesson plans and coordinated classroom activities for fifth-grade ELA and social studies, serving as the lead educator for a diverse group of over 40 students.
•Facilitated the design of lesson plans that integrate curriculum standards with interactive critical-thinking exercises and teamwork opportunities.
•Developed and applied consistent behavior management techniques to reinforce classroom structure, ensuring increased student engagement and participation.
•Customized educational approaches to meet the unique needs of students with ADHD, autism, dyslexia, ESL backgrounds, and behavioral challenges, fostering an inclusive learning environment.
•Engaged with school leadership, paraprofessionals, and support staff to identify and address student needs, ensuring sustained academic achievement.
• Managed classroom operations including attendance, grading, assignment tracking, and student progress monitoring.
• Integrated educational technology tools, including Ozobot, to support hands-on learning, problem-solving, and student engagement.
• Built strong relationships with students through consistency, empathy, and accountability, contributing to a more positive and productive classroom environment.

• Managed high-volume, high-sensitivity client interactions while coordinating scheduling, intake, and documentation in a regulated medical environment.
• Served as a first point of contact, setting the tone for trust, professionalism, and discretion throughout the client journey.
• Balanced multiple priorities in real time while maintaining composure, empathy, and accuracy under pressure.
• Collaborated closely with clinical teams to ensure seamless client flow and consistent service standards.

• Served as a floor leader responsible for supporting daily sales performance, client experience, and associate engagement during peak traffic and promotional periods.
• Coached and supported associates on selling behaviors, product knowledge, and relationship-based service to drive conversion and repeat visits.
• Built strong rapport with repeat clients by delivering personalized, body-positive, confidence-driven shopping experiences.
• Partnered with management on merchandising execution, inventory flow, and visual standards to support business goals.
• Acted as a trusted point of support for newer associates, modeling professionalism, service standards, and brand values.

• Prospected and engaged mid-market clients across North America through strategic, personalized outreach.
• Maintained strong engagement metrics through thoughtful messaging and consultative conversations.
• Supported onboarding and training of new team members, sharing best practices on communication, CRM usage, and workflow.
• Operated in a fast-paced, metrics-driven environment requiring accountability, adaptability, and collaboration.

• Supported onboarding and training of new team members, sharing best practices on communication, CRM usage, and workflow.
• Led onboarding sessions for new clients, providing training on Gusto’s platform features and functionalities.
• Cultivated strong relationships with small business owners to drive retention, satisfaction, and long-term partnership.
• Analyzed client needs to recommend appropriate HR tools and services, ensuring seamless implementation.
• Maintained strong engagement metrics with small business customers through thoughtful messaging and consultative conversations.
• Consistently achieved an average of 107% of sales goals year over year.
• Spearheaded initiatives to optimize account workflows, contributing to overall productivity enhancements within the team.
• Leveraged CRM tools to collect, organize, and manage sales data and customer information.
• Operated in a fast-paced, metrics-driven environment requiring accountability, adaptability, and collaboration.

• Progressed through multiple leadership roles (Head Teller and Senior Teller), ultimately managing a $2.5M branch and a 10-person team.
• Led hiring, onboarding, coaching, and performance management while maintaining compliance and operational excellence.
• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Built long-standing client relationships rooted in trust, discretion, and financial education.
• Recognized for developing talent and promoting team members into leadership roles.