Dedicated professional with a Bachelor's degree in Psychology and a strong background in customer service. Proven ability to understand and address customer needs through effective communication and problem-solving skills. Experienced in providing support and guidance in various customer-facing roles, adept at building rapport and fostering positive relationships.
Detail-oriented Claim Specialist with 1 year of experience in the insurance industry, specializing in the Total Loss Department. Proven track record of efficiently managing and evaluating total loss claims while ensuring adherence to company policies and regulatory requirements. Skilled in conducting thorough investigations, assessing vehicle damages, determining replacement values, and negotiating settlements with accuracy and fairness. Strong communicator adept at explaining complex information to clients and collaborating effectively with adjusters, appraisers, and vendors.
As an Administrative Assistant and HR Assistant, I played a crucial role in ensuring efficient operations and supporting human resources functions. My responsibilities encompass a wide range of administrative tasks, including assisting with board of directors meetings, managing hiring and termination processes, coordinating events, and maintaining effective communication with all deparmtents.
My responsibilities included ensuring a welcoming and efficient experience at the front desk, handling inquiries, registrations, and facilitating facility access. I bring strong interpersonal skills, meticulous attention to detail, and a genuine passion for promoting recreational activities and wellness within the community.
4 years of experience in coaching and a deep understanding of sports psychology to empower athletes in achieving their highest potential in competitive cheerleading. Dedicated to fostering a culture of teamwork, skill development, and mental resilience, equipping athletes with the tools to excel both on and off the mat.
With a strong foundation in marketing principles and a passion for creativity, I assisted in executing marketing campaigns, managing digital platforms, and organizing marketing events.