- Adventure Travel
- Historical Exploration
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
Brittney Frederick
Wichita
Summary
Results-driven Business Manager with strong financial management and project oversight skills. Proven ability to streamline operations, enhance customer satisfaction, and drive profitability through strategic decision-making.
Overview
10
10
years of professional experience
Work History
Business Manager Co Owner
Birdie in the Attic
Wichita, KS
07.2020 - Current
- Co operated and own an online retail store that specializes in selling home goods and decor.
- Analyze market trends to inform business decisions, contributing to strategic planning initiatives.
- Purchase inventory, categorize, create listings, and manage book keeping for the business
- Full responsibility for customer service, payments, listing management, media platforms, and shipping inventory.
- Streamline workflow processes, resulting in reduced operational costs and improved profit per item.
- Facilitate professional relationships with suppliers and vendors
- Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
- Oversaw and improved deliveries through proactive coordination of daily operations.
- Negotiated favorable terms with suppliers, improving profit margins without sacrificing quality.
- Fostered strong, enduring relationships with key clients to secure repeat business and referrals.
Childcare Provider
Sarah Plant
Norman, OK
08.2018 - 05.2020
- Supervised daily activities, ensuring safety and engagement for children in care.
- Developed age-appropriate educational activities to enhance cognitive and social development.
- Communicated effectively with parents about child progress and behavioral concerns.
- Implemented routines to foster a structured environment conducive to learning and play.
Small Business Owner
Prague Maid
Prague OK
06.2017 - 07.2018
- Managed a small town cleaning business.
- Managed daily operations, ensuring efficient workflow and high-quality service delivery.
- Cultivated relationships with clients, leading to increased repeat business and referrals.
Laboratory Animal Technician
Envigo Bioproducts
Madison, WI
09.2016 - 06.2018
- Conducted routine health assessments and observations on laboratory animals.
- Maintained accurate records of animal care, treatment protocols, and experimental data.
- Collaborated with research teams to support experimental design and execution involving animal models.
- Performed euthanasia according to established protocols when necessary for humane reasons or completion of studies, ensuring minimal distress to animals involved.
- Conducted routine inspections of animal housing areas to ensure compliance with institutional policies and federal regulations related to laboratory animal care standards.
- Contributed to successful research outcomes by collecting precise samples such as blood draws, tissue biopsies, and body fluid collections from various species.
Education
Bachelor of Science - Pastoral Ministry
Oklahoma Wesleyan University
Bartlesville, OKSkills
- Financial management
- Customer service
- Project management
- Employee management
- Customer relationship management
- Analytical thinking
- Decision-making
- Budget creation
- Marketing management
- Organizational structuring
- Business administration
- Operations management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Timeline
Business Manager Co Owner
Birdie in the Attic
07.2020 - Current
Childcare Provider
Sarah Plant
08.2018 - 05.2020
Small Business Owner
Prague Maid
06.2017 - 07.2018
Laboratory Animal Technician
Envigo Bioproducts
09.2016 - 06.2018
Bachelor of Science - Pastoral Ministry
Oklahoma Wesleyan University