Brittney Graham
Tallassee
Summary
To be a great asset to a growing company. To learn new skills, and be able to grow within a company whom values their employees
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
Tallassee Community Hospital
Tallassee, AL
06.2024 - Current
- Administered patient care, ensuring comfort and addressing needs promptly.
- Assisted in clinical procedures, maintaining sterile environments and equipment readiness.
- Coordinated patient appointments, optimizing scheduling for efficiency and accessibility.
- Documented patient histories and vital signs accurately in electronic health records.
- Educated patients on treatment plans, medications, and wellness strategies effectively.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Cafeteria Worker
Elmore County Board Of Education
Wetumpka, AL
09.2023 - 05.2024
- Prepared and served nutritious meals in compliance with health and safety standards.
- Maintained cleanliness and organization of kitchen and dining areas to enhance operational efficiency.
- Assisted in inventory management, ensuring adequate supplies for meal preparation.
- Collaborated with team members to streamline food service processes and improve customer satisfaction.
- Implemented portion control measures, contributing to reduced food waste and cost savings.
Medical Assistant (Floater)
Community Medical Arts Center
Tallassee, AL
07.2018 - 09.2023
- Fill in for anyone who may be out
- Check in/check out
- Answer phones
- Work with physicians as a medical assistant
- Prior Authorizations
- Insurance referrals
- Imaging pre-certifications
- Give injections
Medical Receptionist
Dr. Bipin Kumar
Wetumpka, AL
05.2016 - 07.2018
- Answer phones and Schedule Appointments
- Order Medication Refills
- Process Co-Pays and Insurance Payments
Private Childcare Provider
Tallassee, AL
06.2013 - 12.2014
- High level of patience and compassion for children
- Excellent child supervision skills
- Good communication and interpersonal skills
Stocking Associate
Wal-Mart Supercenter
Wetumpka, AL
05.2012 - 12.2012
- Unload supply trucks
- Stock shelves/rotate stock
- Un-package and appropriately distribute stock
Cashier
Jack’s Family Restaurant
Tallassee, AL
09.2010 - 01.2011
- Obtain customer orders
- Ensure the highest level of customer satisfaction
- Maintain a clean and organized working environment
- Maintained a cash drawer
Education
A.S. - Medical Assistant
Virginia College
Montgomery, AL09-2015
A.S. - Phlebotomy
Virginia College
Montgomery, AL09-2015
High School - undefined
Tallassee High School
Tallassee, AL05-2012
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Reliable team player
- Procedure assistance
- Electronic health records
- Electronic medical records
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Laboratory specimen collection
- Insurance verification
- Maintaining confidentiality
- Appointment setting
- Compassionate caregiver
- Medical records management
Certification
CPR Certification – American Red Cross
- RMA - Registered Medical Assistant
Timeline
Medical Assistant
Tallassee Community Hospital
06.2024 - Current
Cafeteria Worker
Elmore County Board Of Education
09.2023 - 05.2024
Medical Assistant (Floater)
Community Medical Arts Center
07.2018 - 09.2023
Medical Receptionist
Dr. Bipin Kumar
05.2016 - 07.2018
Private Childcare Provider
06.2013 - 12.2014
Stocking Associate
Wal-Mart Supercenter
05.2012 - 12.2012
Cashier
Jack’s Family Restaurant
09.2010 - 01.2011
A.S. - Phlebotomy
Virginia College
High School - undefined
Tallassee High School
A.S. - Medical Assistant
Virginia College
Other Experience
- Check Vital Signs
- Perform EKG
- Administering Injections and Perform Phlebotomies
- Knowledge of Medical Terminology
- Filing Patient Charts and Scheduling Appointments
- Supervision and Teamwork
- HIPAA Certified
- Give injections
- Check in/check out
- Answer phones
- Work with physicians as a medical assistant
- Prior Authorizations
- Insurance referrals
- Imaging pre-certifications