Brittney Hendrix
Bentonville,AR
Summary
Dynamic Certified Medical Assistant with extensive experience at JPS Health Network, excelling in patient care and electronic health records management. Proven ability to enhance clinic efficiency and ensure HIPAA compliance while delivering compassionate support. Skilled in vital sign monitoring and effective communication, contributing to optimal patient outcomes and streamlined healthcare processes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
JPS Health Network
Fort Worth, TX
12.2021 - 09.2025
- Assisted in patient intake procedures and collected medical histories.
- Prepared examination rooms and ensured cleanliness and organization.
- Supported medical staff by scheduling appointments and managing patient records.
- Administered basic clinical tasks, including vital sign measurements.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed EKGs and other tests based on patient presentation in office.
Certified Medical Assistant
Methodist Medical Center
01.2015 - 12.2021
- Facilitated communication between patients and healthcare providers effectively.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Certified Medical Assistant
Rockford Health Physicians
Rockford, IL
11.2011 - 02.2015
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
- Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Behavioral Aide
BehaviorMatrix
02.2007 - 07.2010
- Implemented individualized behavior plans to support students with diverse needs.
- Collaborated with educators to develop tailored strategies for classroom management.
- Monitored student progress, adjusting interventions based on behavioral observations.
- Trained and mentored new aides in effective support techniques and documentation practices.
- Provided one-on-one support for students struggling with emotional or behavioral issues during class time and school activities.
- Conducted functional behavioral assessments to identify triggers and patterns of behavior, informing intervention strategies.
Education
No Degree - Medical Technology
ARLINGTON CAREER INSTITUTION
Arlington, TX10-2023
High School Diploma -
BENTON EDUCATION CENTER
Little Rock, AR06-2005
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Medication administration
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Medical billing
- Basic life support
- Verbal and written communication
- Triage assessment
Accomplishments
- Recognized for outstanding dedication to patient care.
- Mentored junior staff on new radiological equipment operation.
- Successfully transitioned facility to use of ECW, TEBRA, EPIC, ATHENA, NEXT GEN
Certification
- RMA - Registered Medical Assistant
Timeline
Certified Medical Assistant
JPS Health Network
12.2021 - 09.2025
Certified Medical Assistant
Methodist Medical Center
01.2015 - 12.2021
Certified Medical Assistant
Rockford Health Physicians
11.2011 - 02.2015
Behavioral Aide
BehaviorMatrix
02.2007 - 07.2010
No Degree - Medical Technology
ARLINGTON CAREER INSTITUTION
High School Diploma -
BENTON EDUCATION CENTER