Brittney Holguin
Bayonne,NJ
Summary
Professional beauty consultant with proven experience in skincare, makeup, and customer service. Strong team collaborator, adaptable to changing needs, and focused on achieving results. Skilled in maintaining product knowledge, sales techniques, and fostering welcoming environment for clients. Reliable and upbeat successful at promoting customer loyalty, Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
5
5
years of professional experience
Work History
Lead Sales Associate
Venus Et. Fleur
10.2022 - 09.2023
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
- Trained new sales associates to ensure consistent performance across the team.
- Led team meetings to share best practices, set targets, and motivate staff members towards achieving goals.
- Achieved monthly sales targets consistently by employing persuasive selling techniques tailored to each customer''s unique needs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Trained new employees on customer service, money handling and organizing strategies.
- Built relationships with customers and community to promote long term business growth.
Event Coordinator
Louis Vuitton
09.2022 - 12.2022
- Coordinated with security services to ensure safety of attendees, addressing potential risks and compliance issues.
- Developed creative themes for events and created related activities to engage attendees.
- Coordinated transportation and parking arrangements for guests and vendors.
- Managed exclusive private parties with V.I.P attendance
- Communicated efficiently with team members
- Strong attention to detail, execution and follow through
Beauty Specialist
Ulta Beauty Inc.
12.2018 - 02.2021
- Delivered exceptional customer service by addressing client concerns promptly and offering appropriate solutions.
- Provided makeup application services for special occasions, showcasing product effectiveness and boosting brand loyalty.
- Offered mini-makeovers or skincare demonstrations within the store to attract new clientele interested in trying out products before purchasing.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Maintained counter and display areas for cleanliness and organization.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Processed payments, entering sales in register for prompt customer service.
- Stayed up-to-date with current beauty trends and new product launches, offering knowledgeable advice to clients.
- Provided expert color matching services for foundation and other complexion products, ensuring client satisfaction with purchase decisions.
- Trained new employees on makeup application techniques, ensuring consistent quality across the team.
- Maintained cleanliness of workstations and adhered to hygiene protocols during makeup applications to create a safe environment for clients.
- Increased sales through effective upselling of makeup products and services.
Education
Certificate - Cosmetology
Makeup Designory
Manhattan, NY06-2018
High School Diploma -
Bayonne High School
Bayonne, NJ06-2017
Skills
- Customer service
- Retail store operations
- Microsoft Office
- Goal driven Leader
- Strong Communication
- Adaptable and flexible
- Computer Literacy
Timeline
Lead Sales Associate
Venus Et. Fleur
10.2022 - 09.2023
Event Coordinator
Louis Vuitton
09.2022 - 12.2022
Beauty Specialist
Ulta Beauty Inc.
12.2018 - 02.2021
Certificate - Cosmetology
Makeup Designory
High School Diploma -
Bayonne High School
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