BRITTNEY JULIAN
Pearland,TX
Summary
Dependable and compassionate professional with over 5 years of administrative and operational support experience. Proven ability to provide excellent service, manage complex scheduling, and support sensitive logistics, developed through roles in funeral services, childcare, and healthcare. Seeking to leverage skills in multitasking, communication, and client support to contribute to a team-oriented environment.
Overview
15
15
years of professional experience
Work History
Field Operations Support Assistant
Forest Park Lawndale Funeral Home and Cemetery
Houston, USA
03.2022 - Current
- Assist with daily funeral home operations and service logistics.
- Coordinate with grounds crew to ensure cemetery service requests are completed promptly.
- Support documentation and client file management.
- Help schedule and set up services, including transportation and staffing.
- Provide compassionate customer service to grieving families.
- Manage and assist with cemetery buyback program.
- Maintain a clean and organized facility.
Sortation Specialist
Amazon
Houston, USA
09.2019 - 01.2022
- Sort packages for accurate and timely shipment.
- Operate pallet jacks, dollies, and package-wrapping equipment.
- Maintain workplace safety and efficiency during high-volume shifts.
Child Care Teacher
The School Zone
Houston, USA
06.2020 - 10.2021
- Supervised and ensured safety and hygiene of children ages 0-5.
- Prepared meals and assisted with feeding and diaper changes.
- Implemented reading and writing activities.
- Developed and delivered age-appropriate lesson plans.
- Cleaned and sanitized classrooms daily.
Home Health Scheduler
Sunlight Quality Care
Houston, USA
08.2018 - 01.2021
- Scheduled home health services for patients and field staff.
- Answered phones and maintained daily schedules.
- Performed office tasks such as filing, photocopying, and data entry.
- Ensured timely communication between patients and caregivers.
Childcare Teacher
Kids R Kids
03.2018 - 05.2019
- Monitor and supervise children.
- Prepare food and snacks for children to eat.
- Works with children on language skills and creative skills development.
Childcare Teacher
A+ Learning Academy
08.2012 - 12.2017
- Monitor and Supervise children.
- Read and write with young children.
- Supervise and assist with lunch time preparation.
- Prepare Lesson Plans using monthly themes.
Cashier/3rd Key Manager
Goodwill Donation Center
10.2010 - 02.2012
- Assist manager with opening/closing of store.
- Check out customers.
- Ensure proper handling and processing of incoming donations.
- Assume management responsibilities in the absence of the manager.
- Supervise and assist with the training of new staff.
Skills
- Scheduling & Calendar Management
- File Management
- Data Entry
- Office Operations
- Service Coordination
- Microsoft Office Suite
- Google Workspace
- Client Support
- Compassionate Communication
- Phone Etiquette
- Problem Resolution
- Logistics
- Task Coordination
- Process Improvement
- Equipment Operation
- Lesson Planning
- Child Supervision
- Safety Procedures
- Classroom Management
- Service Coordination (Cemetery/Funeral Services)
Timeline
Field Operations Support Assistant
Forest Park Lawndale Funeral Home and Cemetery
03.2022 - Current
Child Care Teacher
The School Zone
06.2020 - 10.2021
Sortation Specialist
Amazon
09.2019 - 01.2022
Home Health Scheduler
Sunlight Quality Care
08.2018 - 01.2021
Childcare Teacher
Kids R Kids
03.2018 - 05.2019
Childcare Teacher
A+ Learning Academy
08.2012 - 12.2017
Cashier/3rd Key Manager
Goodwill Donation Center
10.2010 - 02.2012