Brittney Limage
Stop & Shop
4
years of professional experience
1
Certification
Currently attending nassau community college with 1+years of work experience. Aiming to leverage a proven knowledge of customer communications, customer service, and customer satisfaction skills to successfully fill the customer service assistant role at your company. frequently praised as detail-oriented by my peers.
Work History
Bakery Clerk
4 Years 2 Months- Maintained tidy and organized work area to comply with cleanliness standards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Inspected goods to establish accurate pricing and labeling.
- Used utensils and equipment to portion, wrap and display bakery items.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
Dietary Aide
4 Months- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Discarded outdated food products and maintained waste disposal procedures.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
Customer Service Associate
3 Months- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
- Solved problems with products and services by providing customers with technical support.
- Kept detailed records of customer interactions to track and resolve issues quickly.
Education
High School Diploma
Skills
Cake Decorating
Stock Rotation
Sales Expertise
Food Safety
Customer Service
Food Running
Customer Support
Clerical Support
Food Preparation
Meal Planning
Food Handling Safety
Accomplishments
Student Body President
Certification
food handing certificate
Timeline
Bakery Clerk
Stop & Shop
08.2022 - CurrentRead More
Dietary Aide
Garden Care Center
03.2021 - 07.2021Read More
Customer Service Associate
Ups Store
06.2020 - 09.2020Read More
Sewanhaka High School
High School Diploma
Read More