BRITTNEY LUSK
Atkins,Arkansas
Summary
Experienced healthcare professional prepared for this role with strong emphasis on patient care and clinical skills. Proven ability to work collaboratively within multidisciplinary teams, adapting to changing situations with ease. Excels in communication, empathy, and problem-solving to achieve optimal patient outcomes. Reliable and results-driven, with focus on delivering high-quality care and maintaining positive, supportive environment.
Overview
10
10
years of professional experience
Work History
Nurse/MA
Arkansas Urology
06.2023 - Current
- Document medications that the provider administers/prescribes to manage patient's condition.
- Maintained detailed records and documentation related to prior authorization requests
- Prepared specimens for testing and analysis.
- Notify patients of lab and imaging results.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Conducted monthly and yearly inventory of supplies
- Performed medical records management, including filing, organizing and scanning documents.
- Communicate patients follow up appointments and orders for imaging to the front desk
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Medical Assistant
Arkansas Urology
03.2021 - 06.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
CNA
Atkins Care Center
09.2020 - 03.2021
- Documented information in patient charts and communicated status updates to interdisciplinary care team
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment
- Engaged with patient family and friends to provide courteous, efficient visit experience
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures
- Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
Med Tech
Brookdale Assisted Living
04.2018 - 05.2020
- Monitored patients for medical changes and reviewed and revised care plans accordingly
- Updated patients medication list with discontinued and new medication orders per doctors request
- Counted in and out Narcotics at the beginning and end of each shift
- Assisted patients with medication administration
- Kept in contact with each patients doctor to notify of any changes in the patient
- Collected urine samples
- Collected vital signs- weight, blood pressure, O2, pulse, respirations, and blood sugar
- Charted on each patient daily with any changes
Customer Service Representative
Asurion
09.2016 - 04.2017
- Asked probing questions to determine service needs and accurately input information into electronic systems
- Evaluated customer account information to assess current issues and determine potential solutions
- Filed insurance claims into the computer system
- De-escalate Customers in a calm manner
Direct Support Professional
Friendship Community Care
07.2015 - 09.2016
- Improved patient outlook and daily living through compassionate care
- Maintained clean and well-organized environment to promote patient happiness and safety
- Transported patient to doctor's appointments and other related errands
Education
High School Diploma -
Hector High School
Hector05-2015
Skills
- Clinical documentation
- Phlebotomy techniques
- Medication reconciliation
- Workflow and patient management
- Patient assessment and care
- Charting medication administration
- Infection control
- Medical terminology
- Procedure assistance
- Medical records management
- Medical supply inventory
Timeline
Nurse/MA
Arkansas Urology
06.2023 - Current
Medical Assistant
Arkansas Urology
03.2021 - 06.2023
CNA
Atkins Care Center
09.2020 - 03.2021
Med Tech
Brookdale Assisted Living
04.2018 - 05.2020
Customer Service Representative
Asurion
09.2016 - 04.2017
Direct Support Professional
Friendship Community Care
07.2015 - 09.2016
High School Diploma -
Hector High School
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