Brittney Lynn
Jackson,MI
Summary
Case management and behavioral health professional with a background in HR management, residential counseling, and client advocacy. Skilled in building and coordinating care plans, managing complex caseloads, and supporting at-risk youth and diverse populations. Known for strong organization, time management, and the ability to foster trust while driving positive client outcomes. Currently pursuing a nursing education with a foundation in psychology, expanding clinical knowledge to provide comprehensive, patient-centered care.
Overview
8
8
years of professional experience
Work History
Case Manager
Dochas
02.2024 - Current
- Coordinated client assessments and developed individualized service plans to address diverse needs.
- Monitored client progress and adjusted interventions to ensure optimal outcomes and resource allocation.
- Collaborated with multidisciplinary teams to facilitate comprehensive care for clients in crises.
- Implemented best practices for case documentation, enhancing accuracy and compliance with regulatory standards.
- Advocated for clients' rights and needs within the healthcare system, fostering stronger support networks and partnerships.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Developed individualized treatment plans based on client assessments and needs.
Residential Counselor
Highfields
09.2022 - 07.2023
- Provided individualized support to residents, fostering personal growth and development.
- Implemented behavioral management strategies to promote positive interactions among residents.
- Assisted in daily living activities, ensuring the safety and well-being of residents.
- Evaluated program effectiveness through feedback, leading adjustments to enhance therapeutic outcomes.
- Established trust-based relationships with residents through consistent engagement, empathy, and understanding of their unique situations.
- Maintained detailed case records, documenting interventions, progress reports, and pertinent observations regarding resident behaviors.
- Monitored and documented residents' progress, maintaining accurate records for case reviews.
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Facilitated daily group activities to promote social skills and emotional development.
- Monitored resident behavior, documenting changes and reporting concerns to supervisors.
Behavior Interventionist
Comprehensive Speech And Therapy Center
03.2021 - 08.2022
- Developed and implemented individualized behavior intervention plans for diverse clients.
- Conducted assessments to identify behavioral challenges and appropriate interventions.
- Collaborated with multidisciplinary teams to ensure holistic client support.
- Monitored client progress, adjusting strategies to enhance effectiveness and consistency.
- Trained staff on behavior management techniques and interventions for improved outcomes.
- Advocated for clients' needs, fostering positive relationships between families and service providers.
- Maintained records of ongoing assessments and documentation of updates.
- Documented client behavior data, ensuring accuracy for ongoing assessment and reporting.
- Promoted positive behavior change through consistent reinforcement and appropriate consequences.
- Improved student behavior by developing and implementing tailored intervention plans.
- Conducted thorough assessments for accurate identification of behavioral issues in students.
- Established rapport with each student, building trust and fostering a safe environment conducive to learning and growth.
HR Manager
Double Chiropractic
01.2018 - 07.2020
- Developed and implemented HR policies to enhance organizational efficiency.
- Facilitated recruitment processes, ensuring alignment with company culture and values.
- Managed employee relations initiatives to promote workplace harmony and productivity.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Resolved customer inquiries and issues via phone, email, and chat channels.
Education
Bachelor of Science - Nursing
Baker College
Jackson, MI05-2027
Bachelor of Science - Psychology
Baker College
Jackson, MI05-2023
Associate of Science - Business Administration And Management
Baker College
Jackson, MI05-2019
Skills
- Problem-solving
- Case documentation
- Active listening
- Relationship building
- Client advocacy
- Community outreach
- Emotional awareness
- Patient support
- Community resources
- Positive attitude
- Time management
- Critical thinking
Timeline
Case Manager
Dochas
02.2024 - Current
Residential Counselor
Highfields
09.2022 - 07.2023
Behavior Interventionist
Comprehensive Speech And Therapy Center
03.2021 - 08.2022
HR Manager
Double Chiropractic
01.2018 - 07.2020
Bachelor of Science - Nursing
Baker College
Bachelor of Science - Psychology
Baker College
Associate of Science - Business Administration And Management
Baker College