Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Brittney Martin

Lafayette,LA

Summary

Results-driven Lead Sales Associate recognized for productivity and ability to efficiently complete tasks. Possess strong skills in customer relationship management, sales strategy development, and team leadership which contribute to achieving sales targets. Excel in communication, problem-solving, and adaptability, ensuring consistent delivery of outstanding service and driving team success. Skilled in sales and customer relationship management, with background in diverse sales environments. Possess strong communication, negotiation, and strategic planning skills critical for success in sales roles. Demonstrated ability to increase customer satisfaction and loyalty through effective sales tactics and service excellence. Contributed to significant growth in client base and revenue in previous positions by identifying new opportunities and optimizing sales processes.

Overview

9
9
years of professional experience

Work History

Full Time Lead Sales Associate

Dollar General Store
Lafayette, LA
09.2023 - 12.2024
  • Operated register, handled cash and processed credit card transactions.
  • Familiarized self with new products and services to engage with customers about features and benefits.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Developed and implemented strategies to increase customer loyalty and satisfaction.
  • Replenished and arranged items to maintain appearance.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.

Frequent Volunteer

Evergreen Life Services
Pineville, LA
04.2016 - 08.2023
  • Helped with prep, set up, and breakdown of community and public events.
  • Collaborated with others by contributing time, effort and skills to achieve the organization's goals.
  • Engaged in crisis intervention procedures to prevent or facilitate hospitalization.
  • Guided clients through transition to independent living within community.

Lead Waitress

Quebedeaux's Cajun Cafe
Pineville, LA
02.2020 - 07.2023
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Provided customer service by taking orders, serving food and beverages, and addressing complaints or concerns.
  • Maintained a clean work area throughout the shift to ensure an inviting atmosphere for customers.
  • Developed creative ways to increase sales through promotional activities or special events.

Education

High School Diploma -

Tioga High School
Tioga, LA
05-2014

Skills

  • Sales process
  • Tactful conflict resolution
  • Effective communication
  • Product knowledge
  • Customer engagement
  • Visual merchandising
  • Customer relationship management
  • Time management
  • Merchandising strategies
  • Inventory management
  • Customer care
  • Cash flow management

References

  • Mary Cutsinger (318) 753-2649
  • Karren Johnson (318) 542-2009
  • JaCoby Gary (337) 356-3397

Timeline

Full Time Lead Sales Associate

Dollar General Store
09.2023 - 12.2024

Lead Waitress

Quebedeaux's Cajun Cafe
02.2020 - 07.2023

Frequent Volunteer

Evergreen Life Services
04.2016 - 08.2023

High School Diploma -

Tioga High School

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Brittney Martin