GERSON DOLISCAT
West Orange
Summary
Proven talent in customer service and sales, with a strong ability to effectively represent and promote any brand, underscores a commitment to excellence. A background in automotive sales and restaurant management has honed skills to excel in high-pressure, fast-paced environments while consistently delivering outstanding results. A relentless work ethic, cultivated through balancing multiple jobs while pursuing education, transforms hustle from a mere concept into a standard practice. Thriving on competition and taking ownership of outcomes fosters the development of strong customer relationships that drive revenue and repeat business, while maintaining a focus on growth and contributing directly to an establishment's bottom line.
Overview
7
7
years of professional experience
Work History
Sales Manager/ Lead Sales Associate
GMC
Woodbridge, NJ/ Cedar Knolls
07.2025 - Current
- Developed and executed sales strategies to drive market growth and increase customer engagement.
- Analyzed market trends and competitor activities to inform strategic decision-making.
- Led cross-functional teams to improve sales processes and enhance customer service delivery.
- Trained and mentored junior sales staff, fostering a collaborative team environment.
- Oversaw budgeting and forecasting processes, ensuring alignment with company objectives.
- Established key performance indicators to track sales effectiveness and team productivity.
- Trained and mentored sales team, enhancing performance and achieving targets.
Lead Sales Associate
Performance Ford of East Hanover
Whippany, NJ
02.2023 - 04.2025
- Led daily operations, ensuring compliance with health and safety standards.
- Managed staff recruitment, training, and performance evaluations to enhance team effectiveness.
- Developed and implemented strategic marketing initiatives to increase brand awareness.
- Oversaw inventory management, optimizing supply chain processes for efficiency.
- Oversaw daily operations of the sales floor, ensuring compliance with company policies and standards.
- Analyzed sales data to identify trends, optimize inventory levels, and improve merchandising displays.
- Streamlined checkout processes, reducing wait times and improving overall customer experience.
- Conducted regular team meetings to share best practices and motivate staff towards achieving sales goals.
Management & Sales
Master Pizza / Wilshire Grand Caterers
West Orange, NJ
- 01.2022
- Implemented new sales strategies that increased client acquisition by 15% within six months.
- Developed and maintained relationships with key accounts, resulting in a 30% increase in repeat business.
- Trained and mentored new sales team members, resulting in a 25% improvement in their performance.
- Successfully led a team of 10 sales representatives, resulting in a 20% increase in revenue.
- Communicated with potential clients, often engaged couples or their families. Responded to inquiries, provided information about the venue, and addressed any questions or concerns.
- Presented pricing information and negotiated contracts with clients. Ensured that all terms and conditions are clearly communicated and agreed upon.
Data Entry Specialist
Orange Dental Group
East Orange, NJ
02.2019 - 06.2020
- Efficiently entered and maintained large volumes of data with high accuracy and attention to detail.
- Proficient in utilizing MS Excel and data management software to organize and analyze information.
- Successfully completed data cleansing and validation tasks to ensure the integrity of databases.
- Demonstrated excellent time management skills by meeting strict deadlines for data entry projects.
Education
COMP SCI & ENGINEERRING -
Kean University
Union, NJ01-2021
High School Diploma -
West Orange High School
West Orange, NJ05-2019
Skills
- Sales
- Customer assistance
- Computer navigation
- IT
- Product knowledge
- Client relationship management
- Direct sales
- Sales process
- Sales planning
- Sales tracking
- Sales operation
- Account management
- Analytical problem solver
- Customer Relationship Management (CRM) Systems
- Microsoft Excel
- Microsoft Office Suite
- Data Analysis & Data Entry
- Cisco Networking (Cisco Certified)
- Adobe Photoshop
- Adobe Illustrator
- Adobe InDesign
LANGUAGES
Creole | Native
Spanish | Elementary
French | Intermediate
Timeline
Sales Manager/ Lead Sales Associate
GMC
07.2025 - Current
Lead Sales Associate
Performance Ford of East Hanover
02.2023 - 04.2025
Data Entry Specialist
Orange Dental Group
02.2019 - 06.2020
Management & Sales
Master Pizza / Wilshire Grand Caterers
- 01.2022
High School Diploma -
West Orange High School
COMP SCI & ENGINEERRING -
Kean University