Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brittney Newton

Columbia,MS

Summary

Proven leader with extensive experience in team management and store operations, notably at Little Caesar's Pizza. Excelled in elevating customer satisfaction and streamlining inventory monitoring, demonstrating a blend of strategic thinking and interpersonal skills. Achieved significant improvements in employee training and sales growth, showcasing a goal-driven approach and a knack for maintaining high cash handling accuracy.

Overview

14
14
years of professional experience

Work History

Sales Lead Keyholder

Dollar General
Columbia, MS
03.2024 - Current
  • Opened inventory boxes and restocked shelves.
  • Completed store opening and closing procedures.
  • Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
  • Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.

General Manager

Little Caesar's Pizza
Columbia,MS
05.2016 - 07.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Customer Service Representative

Maximus
Bogalusa, LA
04.2010 - 10.2015
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Participated in training programs to enhance product knowledge and customer service skills.

Education

Certified Nursing Assistant - CNA

Pearl River Community College
Hattiesburg, MS
04.2009

GED Program - GED

Pearl River Community College
Hattiesburg, MS
10.2007

Skills

  • Team Management
  • Store operations
  • Customer Service
  • Cash Handling Accuracy
  • Inventory Monitoring
  • Employee Scheduling
  • Goal-Driven

Timeline

Sales Lead Keyholder

Dollar General
03.2024 - Current

General Manager

Little Caesar's Pizza
05.2016 - 07.2023

Customer Service Representative

Maximus
04.2010 - 10.2015

Certified Nursing Assistant - CNA

Pearl River Community College

GED Program - GED

Pearl River Community College
Brittney Newton