Brittney Redrow
Goshen,Ohio
Summary
Dynamic bartender with a proven track record at O’Charley’s, excelling in customer service and team training. Recognized for crafting innovative cocktails and enhancing guest experiences, resulting in increased repeat clientele. Highly reliable and skilled in responsible alcohol service, fostering a welcoming atmosphere that drives sales and loyalty.
Overview
18
18
years of professional experience
Work History
Bartender
Quaker Steak & Lube
Milford, OH
04.2026 - Current
- Crafted innovative cocktail recipes to enhance customer experience and drive sales.
- Provided exceptional customer service, fostering repeat business and loyalty.
- Trained new staff on bar procedures, ensuring consistency and quality in service delivery.
- Managed inventory levels for liquor and supplies, reducing waste and optimizing costs.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Bartender Supervisor
O’Charley’s
Milford, OH
03.2008 - 07.2025
- Supervised daily bar operations to ensure efficient service and high customer satisfaction.
- Trained and mentored new bartenders on drink preparation and customer service standards.
- Monitored inventory levels, placing orders to maintain stock for peak service times.
- Developed and implemented cocktail menu changes based on seasonal trends and customer feedback.
- Enforced health and safety regulations to maintain compliance and promote a safe work environment.
- Resolved customer complaints promptly, enhancing guest experience and loyalty.
- Coordinated with kitchen staff to ensure timely delivery of food and beverage orders during busy shifts.
- Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
Education
High School Diploma -
Clermont Northeastern
Batavia, OHSkills
Strong multitasking
Customer service
Highly reliable
Team player attitude
Outgoing personality
Engaging personality
Responsible alcohol service
Alcohol awareness
Food service
Team training and development
Timeline
Bartender
Quaker Steak & Lube
04.2026 - Current
Bartender Supervisor
O’Charley’s
03.2008 - 07.2025
High School Diploma -
Clermont Northeastern