Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Brittney Roberts

Alpine,UT

Summary

Seasoned Manager and ambitious leader with experience applying strategic planning and problem-solving abilities toward enhancing optimal business success. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, communication skills, talent for spotting areas in need of improvement and implementing changes with a strategic approach.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Operations Manager

ULTA Beauty
08.2023 - 09.2024
  • My role as a Operations Manager consisted of leading, coaching, and motivating associates to achieve results including loyalty, data capture, daily credit, boutique, and sales goals.
  • Collaborating with other Managers for brand events, product focus, and "Cue The New" (monthly new product introductions).
  • Performing Inventory adjustments, operational compliance, weekly Return to Vendor claims, Store Ad Sets, Planogram updates, and Loss Prevention reports.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and maintained relationships with external vendors and suppliers.

Merchandise Manager

ULTA Beauty
07.2022 - 08.2023
  • My main responsibilities were shipments, performing accurate inventories, assisting guests, motivating, coaching and developing associates to meet store and boutique goals.
  • Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
  • Reduced markdowns by optimizing inventory management processes and implementing demand forecasting techniques.
  • Monitored and evaluated supplier performance to verify quality of products and delivery times met company standards.
  • Motivated and mentored merchandise team to achieve high performance and job satisfaction.
  • Coordinated merchandise planning, aligning product availability with peak demand periods.

Beauty Advisor

ULTA Beauty
03.2022 - 07.2022
  • My responsibilities consisted of cross training in receivables, assigned tasks, and cashiering
  • I was also responsible for managing credit and data results.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on guests needs.
  • Assisted guests in selecting products, resulting in overall satisfaction.

Retail Store Manager

6412 T Shirt Company
03.2019 - 02.2022
  • Managed store organization, maintenance, and purchasing functions.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Completed routine store inventories.
  • Submitted orders for new inventory.
  • Collaborated with upper management to develop strategic plans for store growth and expansion.
  • Developed strong vendor relationships to ensure timely delivery of products while negotiating favorable terms for payments or discounts on bulk purchases.


Education

Certified Nurse Assistant -

Avanza Training / Nursing School
Colorado Springs, Colorado
10.2017

High School Diploma -

American Heritage Academy
American Fork, UT
05.2012

Skills

  • Problem-Solving
  • Decision-Making
  • Employee Motivation
  • Team Leadership
  • Operations Oversight
  • Performance Evaluations
  • Planning and Implementation
  • Organizational Management
  • Inventory Management
  • Goal Setting
  • Regulatory Compliance
  • Inventory Control

Certification

  • Certified Nursing Assistant (CNA)

Timeline

Operations Manager

ULTA Beauty
08.2023 - 09.2024

Merchandise Manager

ULTA Beauty
07.2022 - 08.2023

Beauty Advisor

ULTA Beauty
03.2022 - 07.2022

Retail Store Manager

6412 T Shirt Company
03.2019 - 02.2022

Certified Nurse Assistant -

Avanza Training / Nursing School

High School Diploma -

American Heritage Academy

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Brittney Roberts