Brittney Scott
Cranston
Summary
Accomplished Studio Manager and Head Fitness Coach with proven experience in leading multiple fitness studio locations to revenue growth and operational excellence. Skilled in team leadership, coaching, sales strategy, and member engagement, with a track record of driving $1,000,000 in revenue in 2025 across two studios. Passionate about building high-performing teams, mentoring staff, and delivering exceptional experiences that increase retention and grow community.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Manager
Orangetheory Fitness
05.2021 - Current
- Oversaw operations for 2 studios, leading staff, scheduling, and member experience initiatives.
- Drove business growth, helping both studios achieve $1,000,000 in revenue in 2025, elevating both studios to a higher revenue tier.
- Implemented promotions campaigns, challenges, and referral programs to increase member acquisition and retention.
- Oversaw social media strategy for both studios, creating content to promote classes, events, and member achievements.
- Trained, coached, and developed staff across multiple locations to meet performance goals and maintain high team morale.
- Managed financials, inventory, and operational workflows to optimize efficiency across both studios.
- Ensured consistent delivery of outstanding member experiences and escalated issues effectively.
Head Fitness Manager
Orangetheory Fitness
05.2022 - 05.2025
- Lead and manage a team of 6 coaches, providing mentorship, training, and performance evaluations to maintain high standards.
- Deliver engaging, results-driven fitness classes for diverse member groups.
- Monitor member progress, provide guidance on technique, form, and goal achievement.
- Foster a supportive and motivating team environment to enhance member satisfaction and retention.
- Collaborate with staff to ensure smooth class operations and a consistent member experience.
Sales Associate
Orangetheory Fitness
10.2018 - 05.2021
- Converted leads into active members via personalized follow-ups (Calls, texts, emails).
- Assisted with promotions, challenges, and referral events to grow membership and revenue.
- Provided front-desk and class support to maintain smooth studio operations.
- Created content and managed social medica post to promote classes, events, and studio programs.
Education
Bachelor of Science - Fitness Management
Lasell University
Newton, MA12-2020
Skills
- Multi-location Studio Management
- Social Media Content Creation & Strategy
- Revenue Growth & Target Achievement
- Member Retention & Engagement
- Financial & Inventory Management
- Staff Recruitment, Training & Development
- Sales Strategy & Lead Conversion
- Event Planning & Promotions
- Operational Efficiency
Certification
- NASM CPT - Certified Personal Trainer
- Fitness Nutrition Specialist (FNS)
- CPR/AED/First Aid Certified
- Orangetheory Fitness Pro Coach Certified
Languages
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Head Fitness Manager
Orangetheory Fitness
05.2022 - 05.2025
Sales Manager
Orangetheory Fitness
05.2021 - Current
Sales Associate
Orangetheory Fitness
10.2018 - 05.2021
Bachelor of Science - Fitness Management
Lasell University