Omar Solano
Ukiah,CA
Summary
Results-driven sales leader with 7+ years of experience in wireless retail sales and multi-location management. Proven track record of exceeding sales targets, driving revenue growth, and developing high-performing teams through strategic execution and data-driven performance management. Experienced in leading multiple locations, navigating organizational change, and building customer-focused sales cultures that deliver consistent business results. Bilingual in English and Spanish, with strong communication and leadership skills that foster team engagement, customer loyalty, and operational excellence.
Overview
11
11
years of professional experience
Work History
Sales Manager
Next Generation Wireless - US Cellular
Ukiah, CA
04.2025 - 07.2026
- Led sales team to consistently meet monthly targets, enhancing overall team performance.
- Created sales plans and strategies to align team goals with revenue objectives.
- Analyzed market trends to identify opportunities for growth and expansion.
- Consistently ranked among top 20% company-wide month after month at store level for two locations and personal
- Coordinated training sessions to improve product knowledge and refine sales techniques.
- Managed daily operations of sales department, including supervision of staff members.
Regional Sales Manager
New Trend Wireless
Ukiah, California
03.2023 - 04.2025
- Managed sales performance and daily operations across four retail locations with a team of 10.
- Increased sales by 26% in first year through data-driven coaching and KPI analysis.
- Implemented targeted performance plans to enhance accountability and drive results.
- Promoted customer satisfaction by resolving issues with expertise and friendliness.
- Collaborated with cross-functional teams to achieve organizational objectives effectively.
- Maintained industry knowledge through ongoing education and advanced training programs.
- Conducted research and data analysis to support strategic planning initiatives.
- Developed standardized new hire training program, improving sales readiness and productivity.
Sales Consultant
US Cellular - New Trend Wireless
Willits, CA
11.2018 - 03.2023
- Earned multiple performance awards for exceeding sales targets.Accomplished 170k gross profit annually through strategic initiatives.Drove 342 activations while generating 33k in gross profit from accessories.
- Recognized as top performer by consistently meeting and exceeding company metrics.
- Earned multiple performance awards for exceeding sales targets.
Accomplished 170k gross profit annually through strategic initiatives.
Drove 342 activations while generating 33k in gross profit from accessories. - Cultivated strong customer relationships through follow-up after sales transactions, enhancing customer satisfaction and loyalty.
- Identified and addressed customer needs with relevant product solutions and promotional offers.
- Maintained in-depth knowledge of promotions, payment policies, and security practices for informed customer interactions.
- Responded to product inquiries with current knowledge of ongoing sales initiatives.
- Expanded customer base by fostering strong relationships with existing clients.
- Conducted regular inventory counts and supply audits to maintain operational efficiency.
Inventory Specialist
Verizon Wireless - Cellular Sales
San Luis Obispo, CA
07.2018 - 11.2018
- Assessed inventory status to determine appropriate actions for items, including returns to vendor, floor placement, or dealer distribution.
- Conduct physical inventory of the inventory closet using RQ.
- Communicate with Inventory Manager regarding issues or status of merchandise.
- Streamlined customer service by facilitating processing of warranty and return paperwork.
- Prepared and organized materials for shipping by packing, sealing, labeling, and affixing postage.
- Executed the processing of devices and performed factory resets to restore functionality.
- Perform routine clerical and administrative functions such as data entry and analysis, organizing and maintaining paper and electronic files, and providing information to management and supervisors.
Inventory Specialist
Dish Network
Atascadero, CA
10.2017 - 07.2018
- Tracked inventory in warehouse using computerized systems for efficient management.
- Conducted cycle counts to ensure accurate inventory levels.
- Scanned and updated end-of-day counts for remote technicians to ensure inventory accuracy.
- Execute 'pulls' for remote technicians worth two weeks of equipment.
- Audited local technician vans and replenished equipment used each day.
- Generated SQR reports to monitor technician equipment usage and maintain accurate counts.
- Contacted logistics for scheduled equipment pick-ups.
- Created shipping labels for outgoing inventory shipments.
- Receive in our daily shipment which consists of 3-11 pallets.
- Scan all serialized items.
- Use Excel, Microsoft Outlook, Google Chrome to perform all tasks.
- End of day transact and issue equipment entered by techs on ETA using the correct source code and work order number.
Shipping and Receiving Coordinator
Left Coast T-Shirt Company
San Luis Obispo, CA
09.2017 - 01.2018
- Received daily shipments from UPS, FedEx, and GSO, assorting t-shirts according to work orders from sales representatives to support order fulfillment.
- Organized and labeled all received orders for screen printing or embroidery, ensuring seamless workflow and accurate processing.
- Tagged clothing items accurately before shipping to customers, facilitating proper identification and reducing return errors.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Use Google Calendar to keep track of work order due dates.
- Maintained cleanliness in work area to ensure safety and efficiency.
- Creating labels using UPS Worldwide.
Shipping Coordinator/ Warehouse
Navarro Vineyards
Philo, CA
05.2015 - 09.2017
- Maintained warehouse operations and managed daily computerized tasks in shipping department.
- Coordinated stock and merchandise retrieval in warehouse to fulfill orders efficiently.
- Submitting, printing and organizing orders, utilizing a variety of proprietary shipping software interfaces.
- Operating power material handling equipment to accurately select and palletize loads.
- Packaging merchandise for shipment.
- Matching quantities and items being shipped against the invoice.
- Entered data into computerized systems for accurate record-keeping.
- Assisted with monthly inventory processes to ensure accurate stock levels.
Education
High School Diploma -
Anderson Valley Junior-Senior High School
Boonville, CA06-2014
Skills
- Sales performance
- Performance management
- Sales strategy
- Sales forecasting
- KPI reporting
- Territory management
- Cross-functional teamwork
- Customer engagement
- Multi-location management
- Retail operations
- Coaching
- Sales performance analysis
- Strategic and analytical skills
- Team leadership
Timeline
Sales Manager
Next Generation Wireless - US Cellular
04.2025 - 07.2026
Regional Sales Manager
New Trend Wireless
03.2023 - 04.2025
Sales Consultant
US Cellular - New Trend Wireless
11.2018 - 03.2023
Inventory Specialist
Verizon Wireless - Cellular Sales
07.2018 - 11.2018
Inventory Specialist
Dish Network
10.2017 - 07.2018
Shipping and Receiving Coordinator
Left Coast T-Shirt Company
09.2017 - 01.2018
Shipping Coordinator/ Warehouse
Navarro Vineyards
05.2015 - 09.2017
High School Diploma -
Anderson Valley Junior-Senior High School